Rona

1. Communauté
2. Support Forum
3. Storage limit reset

Hi Ben,  Welcome to Box Community!  To help address this issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out.  Thanks for posting!

• Afficher le commentaire
• Rona
• 29 juillet 2024 22:17
• 0 vote

1. Communauté
2. Support Forum
3. Restore file into a new account

Hi Alessandro,  Welcome to Box Community!  To help address this issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out.  Thanks for posting!

• Afficher le commentaire
• Rona
• 29 juillet 2024 22:15
• 0 vote

1. Communauté
2. Support Forum
3. Cancel free trial and delete the account

Hi there,  Welcome to Box Community!  It indicates that you have already collaborated with one of our team members. If you have additional questions, please don't hesitate to reply in this forum...

• Afficher le commentaire
• Rona
• 29 juillet 2024 22:10
• 0 vote

1. Communauté
2. Support Forum
3. Resend verification email

Hi there,  Welcome to Box Community and glad to assist! Looks like your verification email has expired and to generate a new link please reset your password.  To reset the password for your Box acc...

• Afficher le commentaire
• Rona
• 29 juillet 2024 22:08
• Modifié
• 0 vote

1. Communauté
2. Support Forum
3. How to open HTML file directly in browser without downloading

Hi Krzysztof,  Welcome to Box Community and happy to assist! As much as we wanted to address this issue with you. Your Enterprise account has a designated team that works closely with Box Premier S...

• Afficher le commentaire
• Rona
• 29 juillet 2024 22:04
• 0 vote

1. Communauté
2. Support Forum
3. BOX is not freeing space,

Hi there,  Welcome to Box Community!  To help address this issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out.  Thanks for posting!

• Afficher le commentaire
• Rona
• 29 juillet 2024 22:03
• 0 vote

1. Communauté
2. Support Forum
3. I am not receiving emails

Hi Amber,  Welcome to Box Community and glad to assist! I've investigated our email server logs and it looks like your email address is not on our bounce or suppression list. Please check your Spam...

• Afficher le commentaire
• Rona
• 29 juillet 2024 22:00
• 0 vote

1. Communauté
2. Support Forum
3. Update Billing Contact

Hi Matt,  Welcome to Box Community and glad to assist! For additional assistance to update your Billing contact, please reach out to our Billing team by emailing them via billing@box.com or open a ...

• Afficher le commentaire
• Rona
• 29 juillet 2024 21:57
• Modifié
• 0 vote

1. Communauté
2. Support Forum
3. Need support to open and edit an online excel document

Hi Geera,  Welcome to Box Community!  To help address this issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out.  Thanks for posting!

• Afficher le commentaire
• Rona
• 29 juillet 2024 21:52
• 0 vote

1. Communauté
2. Support Forum
3. New user not being sent Welcome Email

Hi Mark,  Welcome to Box Community!  To help address this issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out.  Thanks for posting!

• Afficher le commentaire
• Rona
• 29 juillet 2024 21:51
• 0 vote