Rona

1. Communauté
2. Support Forum
3. Storage says full when not

Hi Derek,  Welcome to Box Community and glad to assist!  Please see the following troubleshooting steps:  Make sure that your web browser is the latest version of Chrome, Firefox, Safari, or Edge....

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• Rona
• 14 avril 2025 22:44
• 0 vote

1. Communauté
2. Support Forum
3. Even if the file is placed in the recycle bin, it does not create any free space on the storage.

Hi there, Welcome to Box Community and glad to assist!  Please note that this activity occurs when the countless activities, combined with the massive scale at which Box supports, makes it inc...

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• Rona
• 14 avril 2025 22:41
• 0 vote

1. Communauté
2. Support Forum
3. My storage is incorrect

Hi there, Welcome to Box Community and glad to assist!  Please note that this activity occurs when the countless activities, combined with the massive scale at which Box supports, makes it inc...

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• Rona
• 14 avril 2025 22:39
• 0 vote

1. Communauté
2. Support Forum
3. Incorrect storage usage (have checked local folders)

Hi there,  Welcome to Box Community! To help address your issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out. Thanks for posting!

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• Rona
• 14 avril 2025 22:38
• 0 vote

1. Communauté
2. Support Forum
3. Pls Run Script To Correct Space In Use

Hi there, Welcome to Box Community and glad to assist!  Please note that this activity occurs when the countless activities, combined with the massive scale at which Box supports, makes it inc...

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• Rona
• 14 avril 2025 22:35
• 0 vote

1. Communauté
2. Support Forum
3. Box Scamming Customer

Hi Isaac,  Welcome to Box Community!  It indicates that you have already collaborated with one of our team members. Please keep let us know if you need further assistance.  Thanks for posting!

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• Rona
• 14 avril 2025 21:37
• 0 vote

1. Communauté
2. Support Forum
3. ridiculous notifications

Hi Tim,  Welcome to Box Community and glad to assist!  It shows that you have a designated team that works with Box Premier Services. For immediate assistance, you should contact your internal help...

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• Rona
• 14 avril 2025 21:36
• 0 vote

1. Communauté
2. Support Forum
3. About adding external users

Hi Michimoto,  Welcome to Box Community! To help address your issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out. Thanks for posting!

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• Rona
• 14 avril 2025 21:25
• 0 vote

1. Communauté
2. Support Forum
3. Unlimited Business Account: "Account storage limit reached"

Hi Mackenzie,  Welcome to Box Community and glad to assist!  It shows that you have a designated team that works with Box Premier Services. For immediate assistance, you should contact your interna...

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• Rona
• 11 avril 2025 21:57
• 0 vote

1. Communauté
2. Support Forum
3. Quota exceeded

Hi there,  Welcome to Box Community and glad to assist! We highly recommend switching to Box Drive. Why Switch? Current Experience: Box Drive is the latest desktop application from Box. Automati...

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• Rona
• 11 avril 2025 21:46
• 0 vote