Rona

1. Communauté
2. Support Forum
3. Accidentally Uploaded Documents

Hi Suzette, Welcome to Box Community and glad to assist!  It appears that you only have collaborated folders in your Box account. And in order to delete items from a collaborated folder, you may re...

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• Rona
• 23 juillet 2024 16:47
• 0 vote

1. Communauté
2. Support Forum
3. change owner who has left our organization

Hi Michael, Welcome to Box Community!  To look further into this issue, I've created a new ticket and a member from Box Product Support will be in touch, please keep an eye out.  Thanks for posting!

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• Rona
• 22 juillet 2024 22:34
• 0 vote

1. Communauté
2. Support Forum
3. Google Account Issue

Hi Rebecca,  Welcome to Box Community and glad to assist!  To reset the password for your Box account, follow this process: Visit https://app.box.com/reset and enter the email address associated w...

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• Rona
• 22 juillet 2024 22:32
• 0 vote

1. Communauté
2. Support Forum
3. Lost Access to sub folders

Hi Steve, Welcome to Box Community!  To look further into this issue, I've created a new ticket and a member from Box Product Support will be in touch, please keep an eye out.  Thanks for posting!

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• Rona
• 22 juillet 2024 22:27
• 0 vote

1. Communauté
2. Support Forum
3. Chrome Extension

Hi Nancy, Welcome to Box Community!  To look further into this issue, I've created a new ticket and a member from Box Product Support will be in touch, please keep an eye out.  Thanks for posting!

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• Rona
• 22 juillet 2024 22:25
• 0 vote

1. Communauté
2. Support Forum
3. Cannot open excel files on box

Hi Kelsey,  Welcome to Box Community!  It indicates that you have already collaborated with one of our team members. If you have additional questions, please don't hesitate to reply in this foru...

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• Rona
• 22 juillet 2024 22:24
• -1 votes

1. Communauté
2. Support Forum
3. Storage size incorrect

Hi there, Welcome to Box Community!  To look further into this issue, I've created a new ticket and a member from Box Product Support will be in touch, please keep an eye out.  Thanks for posting!

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• Rona
• 22 juillet 2024 22:22
• 0 vote

1. Communauté
2. Support Forum
3. When I search with Metadata filters nothing comes up?

Hi Brenda, Welcome to Box Community!  To look further into this issue, I've created a new ticket and a member from Box Product Support will be in touch, please keep an eye out.  Thanks for posting!

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• Rona
• 22 juillet 2024 22:21
• 0 vote

1. Communauté
2. Support Forum
3. Change Primary admin email address

Hi Dymphna,  Welcome to Box Community!  To look further into this issue, I've created a new ticket and a member from Box Product Support will be in touch, please keep an eye out.  Thanks for posting!

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• Rona
• 22 juillet 2024 22:20
• 0 vote

1. Communauté
2. Support Forum
3. What is the authentication cycle for collaborators?

Hi Isamu, Welcome to the Box Community, I'm happy to help! Please be informed that this community is primarily intended for English language speakers. If you are able to post your question in Engli...

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• Rona
• 22 juillet 2024 22:16
• 0 vote