Rona

1. Communauté
2. Support Forum
3. New User Confirmation email fails to send to a specific email

Hi Lauri,  Welcome to Box Community!  It indicates that you have already collaborated with one of our team members. If you have additional questions, please don't hesitate to reply in this forum...

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• Rona
• 17 juillet 2024 17:34
• 0 vote

1. Communauté
2. Support Forum
3. Box Drive - nothing happens

Hi Matthew,  Welcome to Box Community and glad to assist! I'll be needing the following information while we continue to investigate,  Is there an error message? If so, it would helpful if you cou...

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• Rona
• 17 juillet 2024 15:42
• 0 vote

1. Communauté
2. Support Forum
3. Copy Paste not working

Hi Kimberly,  Welcome to Box Community and glad to assist! Are you having trouble with copy paste on each files through box.com?  If yes, please follow these troubleshooting steps:  Updating your ...

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• Rona
• 17 juillet 2024 15:39
• 0 vote

1. Communauté
2. Support Forum
3. BoxSign language settings

Hi Kanako,  Welcome to Box Community and glad to assist! To answer your query, please note that we do not translate the document, but our signing page interface adapts to the recipient’s locale.  H...

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• Rona
• 17 juillet 2024 14:12
• 0 vote

1. Communauté
2. Support Forum
3. Bad Storage Info

Hi Alessandro, Welcome to Box Community!  To look further into this issue, I've created a new ticket and a member from Box Product Support will be in touch, please keep an eye out.  Thanks for post...

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• Rona
• 16 juillet 2024 21:32
• 0 vote

1. Communauté
2. Support Forum
3. Small Text "Details View"?

Hi Kevin, Welcome to Box Community!  To look further into this issue, I've created a new ticket and a member from Box Product Support will be in touch, please keep an eye out.  Thanks for posting!

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• Rona
• 16 juillet 2024 21:31
• 0 vote

1. Communauté
2. Support Forum
3. Can't Upgrade From Box Individual

Hi Keith,  Welcome to Box Community and glad to assist! If you can't upgrade your Box account, please reach out to our Sales team for assistance. You can reach our team using box.com/pricing and us...

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• Rona
• 16 juillet 2024 21:30
• Modifié
• 0 vote

1. Communauté
2. Support Forum
3. Cancellation Request

Hi Tiffany,  Welcome to Box Community and glad to assist! Canceling a Business or Enterprise Account Only the account administrator can cancel a Business or Enterprise account. Go to Admin Console...

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• Rona
• 16 juillet 2024 21:25
• 0 vote

1. Communauté
2. Support Forum
3. Hubs (beta) unavailable on Enterprise plan

Hi Kyle,  Welcome to Box Community and glad to assist! It shows that you've already cancelled your Box subscription. If you have questions for the Box Support team, please don't hesitate to reply i...

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• Rona
• 16 juillet 2024 21:23
• Modifié
• 0 vote

1. Communauté
2. Support Forum
3. Access Stats for Shared Documents

Hi Tina,  Welcome to Box Community and glad to assist! Box enables you to track user activity on virtually any file in two ways: Recent activity, via avatars that display when you preview a file L...

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• Rona
• 16 juillet 2024 20:17
• 0 vote