Rona

1. Communauté
2. Support Forum
3. Lost files after copying and pasting

Hi Guilherme,  Welcome to Box Community!  To look further into this issue, I've created a new ticket and a member from Box Product Support will be in touch, please keep an eye out.  Thanks for post...

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• Rona
• 15 juillet 2024 14:57
• 0 vote

1. Communauté
2. Support Forum
3. email already used in a box account but not associated with an enterprise

Hi Ryan,  Welcome to Box Community!  It indicates that you have already collaborated with one of our team members. Please keep an eye out on your existing ticket and we'll stay in touch.  Thank...

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• Rona
• 12 juillet 2024 20:51
• 0 vote

1. Communauté
2. Support Forum
3. PowerBi linked with BOX files

Hi Maria,  Welcome to Box Community!  To look further into this issue, I've created a new ticket and a member from Box Product Support will be in touch, please keep an eye out.  Thanks for posting!

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• Rona
• 12 juillet 2024 20:48
• 0 vote

1. Communauté
2. Support Forum
3. Upgrade

Hi Willy,  Welcome to Box Community and glad to assist! To help address your storage issue, please reach out to our Billing team by creating a new ticket or email us at billing@box.com.   We'd love...

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• Rona
• 12 juillet 2024 20:44
• 0 vote

1. Communauté
2. Support Forum
3. invalid_client error

Hi Francois,  Welcome to Box Community and glad to assist! In order to get a closer look, can you provide the following details? Please provide your current Box version and Operating System.  Can ...

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• Rona
• 12 juillet 2024 20:41
• Modifié
• -1 votes

1. Communauté
2. Support Forum
3. Transferring Admin privileges from a former employee to current

Hi Erin,  Welcome to Box Community!  It indicates that you have already collaborated with one of our team members. Please keep an eye out on your existing ticket and we'll stay in touch.  Thank...

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• Rona
• 12 juillet 2024 20:35
• 0 vote

1. Communauté
2. Support Forum
3. ALL MY FILES AND FOLDERS HAVE DISAPEARED

Hi there,  Welcome to Box Community!  To look further into this issue, I've created a new ticket and a member from Box Product Support will be in touch, please keep an eye out.  Thanks for posting!

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• Rona
• 12 juillet 2024 20:33
• 0 vote

1. Communauté
2. Support Forum
3. Microsoft Authenticator App

Hi Hironobu,  Welcome to Box Community and glad to assist! In order to help adress your log in issue. Please reach out to Support team and create a new ticket using the email address linked to your...

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• Rona
• 12 juillet 2024 20:20
• 0 vote

1. Communauté
2. Support Forum
3. File upload versions

Hi Erin,  Welcome to Box Community and glad to assist! Box overwrites a file and and updates the version each time you: edit the file using an online editor, such as Box Edit, Microsoft Office Onl...

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• Rona
• 12 juillet 2024 20:15
• 0 vote

1. Communauté
2. Support Forum
3. folder disappears

Hi there,  Welcome to Box Community and glad to assist! If your shared folder has disappeared from the Box website  and it's not in your trash. Please reach out to the folder owner as your access m...

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• Rona
• 12 juillet 2024 20:11
• Modifié
• 0 vote