Rona

1. Communauté
2. Support Forum
3. Changed mobile number and cannpt access 2FA to login

Hi Harriet,  Welcome to Box Community!  To look further into this issue, I've created a new ticket and a member from Box Product Support will be in touch, please keep an eye out.  Thanks for posting!

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• Rona
• 10 juillet 2024 16:40
• 0 vote

1. Communauté
2. Support Forum
3. Cancel trial account

Hi Antonia,  Welcome to Box Community!  It indicates that you have already collaborated with one of our team members. Please keep an eye out on your existing ticket and we'll stay in touch.  Th...

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• Rona
• 10 juillet 2024 16:23
• 0 vote

1. Communauté
2. Support Forum
3. ファイル更新日がデバイス毎に異なる

Hi there, Welcome to the Box Community, I'm happy to help! Please be informed that this community is primarily intended for English language speakers. If you are able to post your question in Engli...

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• Rona
• 10 juillet 2024 16:22
• 0 vote

1. Communauté
2. Support Forum
3. Cancel my account

Hi Ronald,  Welcome to Box Community!  It indicates that you have already collaborated with one of our team members. Please keep an eye out on your existing ticket and we'll stay in touch.  Tha...

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• Rona
• 10 juillet 2024 16:21
• 0 vote

1. Communauté
2. Support Forum
3. Remove shared links with me.

Hi there,  Welcome to Box Community and glad to assist! As of this writing, end users are unable to clear/delete the items shown in Recents. Instead, you can submit this as a feature request.  For ...

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• Rona
• 9 juillet 2024 22:08
• 0 vote

1. Communauté
2. Support Forum
3. Upload file error

Hi there,  Welcome to Box Community and glad to assist! To get a closer look, please attach a screenshot of your upload error.  We'd love to further assist! 

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• Rona
• 9 juillet 2024 21:39
• 0 vote

1. Communauté
2. Support Forum
3. After going back to online-only

Hi there,  Welcome to Box Community!  To look further into this issue, I've created a new ticket and a member from Box Product Support will be in touch, please keep an eye out.  Thanks for posting!

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• Rona
• 9 juillet 2024 21:36
• 0 vote

1. Communauté
2. Support Forum
3. Storage being reported full but isn't

Hi Adam,  Welcome to Box Community!  To look further into this issue, I've created a new ticket and a member from Box Product Support will be in touch, please keep an eye out.  Thanks for posting!

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• Rona
• 9 juillet 2024 20:38
• 0 vote

1. Communauté
2. Support Forum
3. Missing files

Hi Eli,  Welcome to Box Community!  To look further into this issue, I've created a new ticket and a member from Box Product Support will be in touch, please keep an eye out.  Thanks for posting!

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• Rona
• 9 juillet 2024 20:00
• 0 vote

1. Communauté
2. Support Forum
3. RUN SCRIPT TO FREE UP SPACE IN MY ACCOUNT

Hi Alberto,  Welcome to Box Community!  To look further into this issue, I've created a new ticket and a member from Box Product Support will be in touch, please keep an eye out.  Thanks for posting!

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• Rona
• 9 juillet 2024 19:59
• 0 vote