Rona

1. Communauté
2. Support Forum
3. Please tell me about Microsoft Authenticator two-step authentication.

Hi there,  Welcome to Box Community!  To look further into this issue, I've created a new ticket and a member from Box Product Support will be in touch, please keep an eye out.  Thanks for posting!

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• Rona
• 8 juillet 2024 23:22
• 0 vote

1. Communauté
2. Support Forum
3. QR code for authenticator app

Hi there,  Welcome to Box Community and glad to assist!  Looks like the Multi-Factor Authentication is already enabled in your Box account. Is your authenticator app not working? You may check your...

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• Rona
• 8 juillet 2024 23:19
• 0 vote

1. Communauté
2. Support Forum
3. Storage says 9.6GB of 10GB, but all files have been deleted for days

Hi Justin,  Welcome to Box Community!  To look further into this issue, I've created a new ticket and a member from Box Product Support will be in touch, please keep an eye out.  Thanks for posting!

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• Rona
• 8 juillet 2024 23:10
• 0 vote

1. Communauté
2. Support Forum
3. Cannot read any documents uploaded to Box

Hi Clay,  Welcome to Box Community and glad to assist!  Are you accessing the affected files through the Box website? If so, please try these recommended troubleshooting steps to fix your issue.  ...

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• Rona
• 8 juillet 2024 23:09
• 0 vote

1. Communauté
2. Support Forum
3. New iPhone - Two-Factor not backed up.

Hi Joe,  Welcome to Box Community!  To look further into this issue, I've created a new ticket and a member from Box Product Support will be in touch, please keep an eye out.  Thanks for posting!

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• Rona
• 8 juillet 2024 23:04
• 0 vote

1. Communauté
2. Support Forum
3. storage usage

Hi there,  Welcome to Box Community!  To look further into this issue, I've created a new ticket and a member from Box Product Support will be in touch, please keep an eye out.  Thanks for posting!

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• Rona
• 8 juillet 2024 21:59
• 0 vote

1. Communauté
2. Support Forum
3. Storage Full but inaccurate; still no resolution from initial post last month

Hi Brian,  Welcome to Box Community!  To look further into this issue, I've created a new ticket and a member from Box Product Support will be in touch, please keep an eye out.  Thanks for posting!

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• Rona
• 8 juillet 2024 21:57
• 0 vote

1. Communauté
2. Support Forum
3. Storage Incorrect On User Account

Hi Shayne,  Welcome to Box Community!  It indicates that you have already collaborated with one of our team members. Please keep an eye out on your existing ticket and we'll stay in touch.  Tha...

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• Rona
• 8 juillet 2024 20:16
• 0 vote

1. Communauté
2. Support Forum
3. Changing the account domain

Hi there,  Welcome to Box Community!  To look further into this issue, I've created a new ticket and a member from Box Product Support will be in touch, please keep an eye out.  Thanks for posting!

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• Rona
• 8 juillet 2024 19:49
• 0 vote

1. Communauté
2. Support Forum
3. Storage Error

Hi Fabien,  Welcome to Box Community!  To look further into this issue, I've created a new ticket and a member from Box Product Support will be in touch, please keep an eye out.  Thanks for posting!

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• Rona
• 8 juillet 2024 19:35
• 0 vote