Rona

1. Communauté
2. Support Forum
3. delete all the files in my box, clean the trash, still showing 4.6G used

Hi there,  Welcome to Box Community!  I've opened a new case regarding your inquiry and a member from Product Support will get in touch shortly.  Thanks for posting!

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• Rona
• 17 juin 2024 19:37
• 0 vote

1. Communauté
2. Support Forum
3. 2-Step Verification is not working

Hi Jenny,  Welcome to Box Community!  I've opened a new case regarding your inquiry and a member from Product Support will get in touch shortly.  Thanks for posting!

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• Rona
• 17 juin 2024 19:36
• 0 vote

1. Communauté
2. Support Forum
3. Box search

Hi Kenn,  Welcome to Box Community!  I've opened a new case regarding your inquiry and a member from Product Support will get in touch shortly.  Thanks for posting!

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• Rona
• 17 juin 2024 19:35
• 0 vote

1. Communauté
2. Support Forum
3. can't get rid of 5.4GB on my allocation even with everything empty

Hi Christian,  Welcome to Box Community!  I've opened a new case regarding your inquiry and a member from Product Support will get in touch shortly.  Thanks for posting!

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• Rona
• 17 juin 2024 19:31
• 0 vote

1. Communauté
2. Support Forum
3. My Box is empty but it says it's almost full.

Hi Cristian,  Welcome to Box Community!  I've opened a new case regarding your inquiry and a member from Product Support will get in touch shortly.  Thanks for posting!

• Afficher le commentaire
• Rona
• 17 juin 2024 19:30
• 1 vote

1. Communauté
2. Support Forum
3. Used storage is wrong

Hi Diana,  Welcome to Box Community!  I've opened a new case regarding your inquiry and a member from Product Support will get in touch shortly.  Thanks for posting!

• Afficher le commentaire
• Rona
• 17 juin 2024 19:25
• 0 vote

1. Communauté
2. Support Forum
3. resend verification email for account

Hi Gabrielle,  Welcome to Box Community and glad to assist!  Once your confirmation email has expired, you can always create a password reset email to get started with Box.  To reset the password f...

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• Rona
• 17 juin 2024 19:21
• 0 vote

1. Communauté
2. Support Forum
3. Cannot navigate to Box trash folder

Hi there,  Welcome to Box Community and glad to assist!  Do you get an error while going to trash? If so, please attach a screenshot and upload it in this thread.  We'd love to further assist! 

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• Rona
• 14 juin 2024 21:37
• 0 vote

1. Communauté
2. Support Forum
3. Strange Icon in the Recent Files

Hi Jennifer,  Welcome to Box Community!  I've opened a new case regarding your inquiry and a member from Product Support will get in touch shortly.  Thanks for posting!

• Afficher le commentaire
• Rona
• 14 juin 2024 21:31
• 0 vote

1. Communauté
2. Support Forum
3. Storage usage doesn't update

Hi there,  Welcome to Box Community!  I've opened a new case regarding your inquiry and a member from Product Support will get in touch shortly.  Thanks for posting!

• Afficher le commentaire
• Rona
• 14 juin 2024 21:30
• 1 vote