Rona

1. Communauté
2. Support Forum
3. Wrong size on account

Hi Piotr, Welcome to Box Community and glad to help! Great news! I went ahead and fixed your storage count. To verify this, log in to box.com> Account Settings> Storage Used. In the future, if you ...

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• Rona
• 28 mars 2024 16:48
• 0 vote

1. Communauté
2. Support Forum
3. Storage capacity does not increase

Hi Nishi, Welcome to Box Community and glad to help! Great news! I went ahead and fixed your storage count. To verify this, log in to box.com> Account Settings> Storage Used. In the future, if you ...

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• Rona
• 28 mars 2024 16:46
• 0 vote

1. Communauté
2. Support Forum
3. Storage capacity does not increase

Hi there, Welcome to Box Community and glad to help! Great news! I went ahead and fixed your storage count. To verify this, log in to box.com> Account Settings> Storage Used. In the future, if you ...

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• Rona
• 28 mars 2024 16:45
• 0 vote

1. Communauté
2. Support Forum
3. Multi-factor authentication - cell phone changed

Hi Nagayoshi, Welcome to Box Community and glad to assist! I have created a ticket and a member from Product Support will get in touch, please keep an eye out.  Thanks for posting!

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• Rona
• 28 mars 2024 16:43
• 0 vote

1. Communauté
2. Support Forum
3. Reduce seats

Hi Niki,  Welcome to Box Community and glad to assist!  Kindly reach out to our Cancellation team to reduce your seats through cancel@box.com. And a member of our team will get in touch shortly.  T...

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• Rona
• 28 mars 2024 15:15
• 0 vote

1. Communauté
2. Support Forum
3. Share Link that Expires with Preview only access

Hi Sean,  Welcome to Box Community and glad to assist! Essentially, shared link is meant to allow your colleagues to preview your Box contents. (With or without Box login depending on your shared l...

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• Rona
• 28 mars 2024 15:05
• Modifié
• 0 vote

1. Communauté
2. Support Forum
3. storage size says it is full, when it is not

Hi Alessandro, Welcome to Box Community and glad to help! Great news! I went ahead and fixed your storage count. To verify this, log in to box.com> Account Settings> Storage Used. In the future, if...

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• Rona
• 27 mars 2024 22:01
• 0 vote

1. Communauté
2. Support Forum
3. Box Relay Stalled - Unable to move file

Hi Carina,  Welcome to Box Community and happy to assist!  Your Enterprise have a designated team that works with Box directly. Please get in touch with your internal helpdesk team for support.  Th...

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• Rona
• 27 mars 2024 22:00
• 0 vote

1. Communauté
2. Support Forum
3. Can't upload more files

Hi there, Welcome to Box Community and glad to assist! I have created a ticket and a member from Product Support will get in touch, please keep an eye out.  Thanks for posting!

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• Rona
• 27 mars 2024 21:58
• 0 vote

1. Communauté
2. Support Forum
3. Verified timed out

Hi Stephen,  Welcome to Box Community and glad to assist!  Since your verification email has timed out, you can proceed with password reset.  Visit https://app.box.com/reset and enter the email ad...

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• Rona
• 27 mars 2024 21:55
• Modifié
• 0 vote