Rona

1. Communauté
2. Support Forum
3. Per collaborative editing function for Microsoft Office

Hi there,  Welcome to Box Community and glad to assist!  Currently, Box users utilizes Box for Microsoft Office coauthoring to simultaneously edit files. And right now this feature is available onl...

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• Rona
• 27 mars 2024 19:52
• 0 vote

1. Communauté
2. Support Forum
3. Storage usage incorrect

Hi there, Welcome to Box Community and glad to help! Great news! I went ahead and fixed your storage count. To verify this, log in to box.com> Account Settings> Storage Used. In the future, if you ...

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• Rona
• 27 mars 2024 19:28
• 0 vote

1. Communauté
2. Support Forum
3. Verify email address is expired and resend new one same issue

Hi Gabriel,  Welcome to Box Community and glad to assist!  We've investigated our email server logs and it looks like your email address is not on our bounce or suppression list. Please check your ...

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• Rona
• 27 mars 2024 19:27
• 0 vote

1. Communauté
2. Support Forum
3. Storage shows as full, but I haven't reached my storage limit.

Hi Huy, Welcome to Box Community and glad to help! Great news! I went ahead and fixed your storage count. To verify this, log in to box.com> Account Settings> Storage Used. In the future, if you ex...

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• Rona
• 27 mars 2024 19:07
• 0 vote

1. Communauté
2. Support Forum
3. Change admin email

Hi Matthew, Welcome to Box Community and glad to assist! I have created a ticket and a member from Product Support will get in touch, please keep an eye out.  Thanks for posting!

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• Rona
• 27 mars 2024 19:05
• 0 vote

1. Communauté
2. Support Forum
3. Unique Coloured Folders

Hi Ant, Welcome to Box Community and glad to assist! I have created a ticket and a member from Product Support will get in touch, please keep an eye out.  Thanks for posting!

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• Rona
• 27 mars 2024 19:03
• 0 vote

1. Communauté
2. Support Forum
3. Unable to classify a folder I created

Hi Camille, Welcome to Box Community and glad to assist! I have created a ticket and a member from Product Support will get in touch, please keep an eye out.  Thanks for posting!

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• Rona
• 26 mars 2024 22:31
• 0 vote

1. Communauté
2. Support Forum
3. "You do not have permission to upload files to this folder"

Hi Italo,  Welcome to Box Community and happy to assist!  Your Enterprise have a designated team that works with Box directly. Please get in touch with your internal helpdesk team for support.  Tha...

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• Rona
• 26 mars 2024 22:22
• 0 vote

1. Communauté
2. Support Forum
3. Unable to upload files

Hi Beatrice,  Welcome to Box Community and glad to assist! You should contact someone from ACS USNCO in order to send you access to upload contents in their folder(s).  Thanks for posting!

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• Rona
• 26 mars 2024 22:20
• 0 vote

1. Communauté
2. Support Forum
3. Thumbnails for Folders

Hi John, Welcome to Box Community and glad to assist! I have created a ticket and a member from Product Support will get in touch, please keep an eye out.  Thanks for posting!

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• Rona
• 26 mars 2024 22:17
• 0 vote