Rona

1. Communauté
2. Support Forum
3. Cannot Access folders

Hi Lisa,  Welcome to Box Community and happy to assist!  Your Enterprise have a designated team that works with Box directly. Please get in touch with your internal helpdesk team for support.  Than...

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• Rona
• 20 mars 2024 20:14
• 0 vote

1. Communauté
2. Support Forum
3. Box User Management

Hi Jacqueline,  Welcome to Box Community and glad to assist! You must be inviting email addresses without an account with Box. Note that inviting a non-Box email to collaborate will automatically c...

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• Rona
• 20 mars 2024 20:11
• 0 vote

1. Communauté
2. Support Forum
3. Need assistance updating to my current file

Hi Greg,  Welcome to Box Community and glad to assist!  Please note that invidividual users can only have (1) version of their files on Box. For more details, you can visit this article Accessing V...

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• Rona
• 20 mars 2024 19:58
• Modifié
• 0 vote

1. Communauté
2. Support Forum
3. Cuenta cancelada

Hi there, Welcome to the Box Community, I'm happy to help! Please be informed that this community is primarily intended for English language speakers. If you are able to post your question in Engli...

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• Rona
• 20 mars 2024 19:04
• 0 vote

1. Communauté
2. Support Forum
3. Help with 2FA

Hi Tim,  Welcome to Box Community and glad to assist! I have created a ticket and a member from Product Support will get in touch, please keep an eye out.  Thanks for posting!

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• Rona
• 20 mars 2024 19:02
• 0 vote

1. Communauté
2. Support Forum
3. Want to make links in excel that will open pdf in shared dive

Hi Akshay,  Welcome to Box Community and glad to assist! I have created a ticket and a member from Product Support will get in touch, please keep an eye out.  Thanks for posting!

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• Rona
• 20 mars 2024 15:59
• 0 vote

1. Communauté
2. Support Forum
3. Lost File

Hi there,  Welcome to Box Community and glad to assist!  As of this writing, I'm afraid individual accounts don't have file tracking feature for your missing files. Instead to access your shared fi...

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• Rona
• 20 mars 2024 15:57
• 0 vote

1. Communauté
2. Support Forum
3. Why have my favorites and collections disappeared?

Hi Jennifer,  Welcome to Box Community and glad to assist! I have created a ticket and a member from Product Support will get in touch, please keep an eye out.  Thanks for posting!

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• Rona
• 20 mars 2024 15:36
• 0 vote

1. Communauté
2. Support Forum
3. Box Sync no syncing to MacBook

Hi there,  Welcome to Box Community and glad to assist!  We strongly recommend switching to Box Drive.  We firmly suggest for this change in your environment as Box Drive is the current Box desktop...

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• Rona
• 20 mars 2024 15:35
• 0 vote

1. Communauté
2. Support Forum
3. innacurate storage used

Hi there,  Welcome to Box Community and glad to help! Great news! I went ahead and fixed your storage count. To verify this, log in to box.com> Account Settings> Storage Used. In the future, if you...

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• Rona
• 20 mars 2024 15:32
• 0 vote