Rona

1. Communauté
2. Support Forum
3. Storage shows Full, when it is not by a long shot

Hi Chris,  Welcome to Box Community and glad to help! Great news! I went ahead and fixed your storage count. To verify this, log in to box.com> Account Settings> Storage Used. In the future, if you...

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• Rona
• 18 mars 2024 21:53
• 0 vote

1. Communauté
2. Support Forum
3. MY BOX SAYS ITS FULL BUT I ONLY HAVE A COUPLE OF FILES!

Hi Elliot,  Welcome to Box Community and glad to help! Great news! I went ahead and fixed your storage count. To verify this, log in to box.com> Account Settings> Storage Used. In the future, if yo...

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• Rona
• 18 mars 2024 21:52
• 0 vote

1. Communauté
2. Support Forum
3. Storage capacity will not be reset.

Hi Takuma,  Welcome to Box Community and glad to help! Great news! I went ahead and fixed your storage count. To verify this, log in to box.com> Account Settings> Storage Used. In the future, if yo...

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• Rona
• 18 mars 2024 20:51
• 0 vote

1. Communauté
2. Support Forum
3. Please clear my folder

Hi there,  Welcome to Box Community and glad to help! Great news! I went ahead and fixed your storage count. To verify this, log in to box.com> Account Settings> Storage Used. In the future, if you...

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• Rona
• 18 mars 2024 20:24
• 0 vote

1. Communauté
2. Support Forum
3. Email Notifications & Suppression List

Hi Christen,  Welcome to Box Community and glad to assist!  I've investigated our email server logs and it looks like your email address was placed on our email suppression list. This typically hap...

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• Rona
• 18 mars 2024 20:22
• 0 vote

1. Communauté
2. Support Forum
3. storage

Hi Scott,  Welcome to Box Community and glad to help! Great news! I went ahead and fixed your storage count. To verify this, log in to box.com> Account Settings> Storage Used. In the future, if you...

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• Rona
• 18 mars 2024 20:20
• 0 vote

1. Communauté
2. Support Forum
3. Box Sync

Hi Jim,  Welcome to Box Community and glad to assist! We strongly recommend switching to Box Drive.  We firmly suggest for this change in your environment as Box Drive is the current Box desktop ex...

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• Rona
• 18 mars 2024 20:17
• 0 vote

1. Communauté
2. Support Forum
3. Out Of Space- Please run script

Hi Michael,  Welcome to Box Community and glad to help! Great news! I went ahead and fixed your storage count. To verify this, log in to box.com> Account Settings> Storage Used. In the future, if y...

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• Rona
• 18 mars 2024 20:15
• 0 vote

1. Communauté
2. Support Forum
3. unable to access school organization's link

Hi Zhongyu,    Welcome to Box Community and glad to assist!    This error typically is caused by one of 3 things: Incorrect sharing permissions on the shared file. In other words, whoever created...

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• Rona
• 18 mars 2024 20:13
• 0 vote

1. Communauté
2. Support Forum
3. Storage quota did not refresh

Hi there,  Welcome to Box Community and glad to help! Great news! I went ahead and fixed your storage count. To verify this, log in to box.com> Account Settings> Storage Used. In the future, if you...

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• Rona
• 18 mars 2024 20:12
• 0 vote