Rona

1. Communauté
2. Support Forum
3. Reactivate deactivated accounts

Hi Lily, Welcome to Box Community and glad to assist! I have created a ticket and a member from Product Support will get in touch, please keep an eye out.  Thanks for posting!

• Afficher le commentaire
• Rona
• 1 mars 2024 21:25
• 0 vote

1. Communauté
2. Support Forum
3. Change domain

Hi Miki, Welcome to Box Community!  It indicates that you have already collaborated with one of our team members. Please keep an eye out and we'll keep in touch.  Thanks for posting! 

• Afficher le commentaire
• Rona
• 1 mars 2024 21:22
• 0 vote

1. Communauté
2. Support Forum
3. trash

Hi there, Welcome to Box Community and glad to assist!  Notes: When items are deleted from a collaboration folder, both the owner and the person who deleted the item can recover the items from the...

• Afficher le commentaire
• Rona
• 1 mars 2024 21:21
• 0 vote

1. Communauté
2. Support Forum
3. Being admin, I cannot enter admin functionality to add a new user

Hi Peter, Welcome to Box Community and glad to help!  You're currently subscribed on a free personal account. Note that we only have Box Administrator for Business Starter accounts and above.  Than...

• Afficher le commentaire
• Rona
• 1 mars 2024 21:18
• Modifié
• 0 vote

1. Communauté
2. Support Forum
3. Files disappeared

Hi Masayuki,  Welcome to Box Community and glad to assist!  Notes: When items are deleted from a collaboration folder, both the owner and the person who deleted the item can recover the items from...

• Afficher le commentaire
• Rona
• 1 mars 2024 21:12
• 0 vote

1. Communauté
2. Support Forum
3. Cancel account

Hi Richard, Welcome to Box Community!  It indicates that you have already collaborated with one of our team members. Please keep an eye out and we'll keep in touch.  Thanks for posting! 

• Afficher le commentaire
• Rona
• 1 mars 2024 20:46
• 0 vote

1. Communauté
2. Support Forum
3. denied access to a shared folder I created

Hi Jobi, Welcome to Box Community and glad to assist!  You should contact your internal helpdesk team in order to a open a support case for Premier Services. We'd love to further assist!

• Afficher le commentaire
• Rona
• 1 mars 2024 20:43
• 0 vote

1. Communauté
2. Support Forum
3. Index of a specific folder

Hi Danae,  Welcome to Box Community and glad to assist! I have created a ticket and a member from Product Support will get in touch, please keep an eye out.  Thanks for posting!

• Afficher le commentaire
• Rona
• 1 mars 2024 20:39
• 0 vote

1. Communauté
2. Support Forum
3. Changing from editor to co-owner

Hi Natacha,  Welcome to Box Community and glad to help!  You should reach out to the folder/file owner to modify your permission from Editor to Co-Owner.  Thanks for posting! 

• Afficher le commentaire
• Rona
• 1 mars 2024 20:36
• 0 vote

1. Communauté
2. Support Forum
3. Shorter URL

Hi Andi,  Welcome to Box Community and glad to help!  You may customize your Shared Link URL, the custom ending to the link must be between twelve and thirty characters, and can use letters, number...

• Afficher le commentaire
• Rona
• 1 mars 2024 20:32
• Modifié
• 0 vote