Rona

1. Communauté
2. Support Forum
3. Box showing full even after deleting the files.

Hi Salma, Welcome to Box Community and glad to help! Great news! I went ahead and fixed your storage count. To verify this, log in to box.com> Account Settings> Storage Used. In the future, if you ...

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• Rona
• 29 février 2024 21:40
• 0 vote

1. Communauté
2. Support Forum
3. Change authenticator app

Hi Darren, Welcome to Box Community and glad to assist! I have created a ticket and a member from Product Support will get in touch, please keep an eye out.  Thanks for posting!

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• Rona
• 29 février 2024 21:39
• 0 vote

1. Communauté
2. Support Forum
3. Says I’m out of storage but I’m not

Hi Arden, Welcome to Box Community and glad to help! Great news! I went ahead and fixed your storage count. To verify this, log in to box.com> Account Settings> Storage Used. In the future, if you ...

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• Rona
• 29 février 2024 21:37
• 0 vote

1. Communauté
2. Support Forum
3. Relay Notification to Slack

Hi Jon, Welcome to Box Community and glad to assist! I have created a ticket and a member from Product Support will get in touch, please keep an eye out.  Thanks for posting!

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• Rona
• 29 février 2024 21:35
• 0 vote

1. Communauté
2. Support Forum
3. Co-authoring using Desktop applications such as Word, Excel, PPT

Hi Teju, Welcome to Box Community!  It indicates that you have already collaborated with one of our team members. Please keep an eye out and we'll stay in touch.  Thanks for posting! 

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• Rona
• 29 février 2024 21:32
• 0 vote

1. Communauté
2. Support Forum
3. domain change from Aircraft Services to Menzies Aviation

Hi there,  Welcome to Box Community and glad to assist!  Note that you can change your domain through Admin Console.  Adding a managed domain consists of three separate tasks: Add the domain and g...

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• Rona
• 29 février 2024 21:22
• 0 vote

1. Communauté
2. Support Forum
3. Upgraded all Folder's Missing

Hi Amber,  Welcome to Box Community and glad to assist! Please note that your Box contents will be temporarily inaccessible and it should not take more than 24 hours.  We're sorry for the inconveni...

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• Rona
• 29 février 2024 20:58
• 0 vote

1. Communauté
2. Support Forum
3. I bought too many seats by mistake.

Hi Rachel, Welcome to Box Community!  It indicates that you have already collaborated with one of our team members. Please keep an eye out and we'll stay in touch.  Thanks for posting! 

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• Rona
• 29 février 2024 20:50
• 0 vote

1. Communauté
2. Support Forum
3. Cancel Free Trail

Hi David,  Welcome to Box Community and glad to help! Canceling a Business or Enterprise Account Only the account administrator can cancel a Business or Enterprise account. Go to Admin Console > A...

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• Rona
• 29 février 2024 20:44
• 0 vote

1. Communauté
2. Support Forum
3. Upload file error

Hi Keith,  Welcome to Box Community and glad to help!  If you're experiencing error while uploading files, please follow these troubleshooting steps.  Please ensure your web browser is the latest ...

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• Rona
• 28 février 2024 21:51
• 0 vote