Rona

1. Communauté
2. Support Forum
3. No space on my unlimited storage

Hi there, Welcome to Box Community!  It indicates that you have already collaborated with one of our team members. Please let us know in this forum if you have additional questions.  Thanks for pos...

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• Rona
• 19 février 2024 20:40
• 0 vote

1. Communauté
2. Support Forum
3. Storage full but it is not correct.

Hi Saresh,  Welcome to Box Community and glad to help! Great news! I went ahead and fixed your storage count. To verify this, log in to box.com> Account Settings> Storage Used. In the future, if yo...

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• Rona
• 19 février 2024 20:38
• 0 vote

1. Communauté
2. Support Forum
3. Error Message in Account - Bottom left says 19.4 GB of 10.0 GB used

Hi Asheet,  Welcome to Box Community and glad to help! Great news! I went ahead and fixed your storage count. To verify this, log in to box.com> Account Settings> Storage Used. In the future, if yo...

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• Rona
• 19 février 2024 20:37
• 0 vote

1. Communauté
2. Support Forum
3. Storage Script

Hi Larry, Welcome to Box Community and glad to help! Great news! I went ahead and fixed your storage count. To verify this, log in to box.com> Account Settings> Storage Used. In the future, if you ...

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• Rona
• 19 février 2024 20:36
• 0 vote

1. Communauté
2. Support Forum
3. No access to Authenticator App

Hi there,  Welcome to Box Community and glad to assist! I have created a ticket and a member from Product Support will get in touch, please keep an eye out.  Thanks for posting!

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• Rona
• 19 février 2024 20:34
• 0 vote

1. Communauté
2. Support Forum
3. Please run script to fix storage measurement

Hi Evan, Welcome to Box Community and glad to help! Great news! I went ahead and fixed your storage count. To verify this, log in to box.com> Account Settings> Storage Used. In the future, if you e...

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• Rona
• 19 février 2024 20:33
• 0 vote

1. Communauté
2. Support Forum
3. Salesforce Integration - Log In a Box User

Hi there,  Welcome to Box Community and glad to assist! I have created a ticket and a member from Product Support will get in touch, please keep an eye out.  Thanks for posting!

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• Rona
• 19 février 2024 20:32
• 0 vote

1. Communauté
2. Support Forum
3. Backup Code

Hi there,  Welcome to Box Community and glad to help! Looks like the Multi-Factor Authentication is not yet enabled in your Box account and please go over to this article and enable your MFA.  Hope...

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• Rona
• 19 février 2024 20:29
• Modifié
• 0 vote

1. Communauté
2. Support Forum
3. Storage used count

Hi Oliver, Welcome to Box Community and glad to help! Great news! I went ahead and fixed your storage count. To verify this, log in to box.com> Account Settings> Storage Used. In the future, if you...

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• Rona
• 19 février 2024 20:24
• 0 vote

1. Communauté
2. Support Forum
3. Storage Inaccurately Labeled

Hi Eric, Welcome to Box Community and glad to help! Great news! I went ahead and fixed your storage count. To verify this, log in to box.com> Account Settings> Storage Used. In the future, if you e...

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• Rona
• 19 février 2024 20:22
• 0 vote