Rona

1. Communauté
2. Support Forum
3. User name already taken

Hi Leann,  Welcome to Box Community and glad to assist!  It may also due to your email address already linked on a Box account. Can you try to sign up and use an alternate email address?  Let us kn...

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• Rona
• 14 février 2024 19:29
• 0 vote

1. Communauté
2. Support Forum
3. Version

Hi Davy,  Welcome to Box Community and glad to assist!  We can no longer recover your old file version even if you opted to upgrade your Box account. However, doing so will prevent data loss for yo...

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• Rona
• 14 février 2024 19:25
• 0 vote

1. Communauté
2. Support Forum
3. Storage is showing full, but I have deleted everything.

Hi there, Welcome to Box Community and glad to help! Great news! I went ahead and fixed your storage count. To verify this, log in to box.com> Account Settings> Storage Used. In the future, if you ...

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• Rona
• 13 février 2024 22:32
• 0 vote

1. Communauté
2. Support Forum
3. Storage full but it should not be

Hi Kwai, Welcome to Box Community and glad to help! Great news! I went ahead and fixed your storage count. To verify this, log in to box.com> Account Settings> Storage Used. In the future, if you e...

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• Rona
• 13 février 2024 22:30
• 0 vote

1. Communauté
2. Support Forum
3. hi My disc shows full even though it is not full

Hi Erdi, Welcome to Box Community and glad to help! Great news! I went ahead and fixed your storage count. To verify this, log in to box.com> Account Settings> Storage Used. In the future, if you e...

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• Rona
• 13 février 2024 22:26
• 0 vote

1. Communauté
2. Support Forum
3. Storage Usage In My Account Is Incorrect

Hi Heidi, Welcome to Box Community and glad to help! Great news! I went ahead and fixed your storage count. To verify this, log in to box.com> Account Settings> Storage Used. In the future, if you ...

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• Rona
• 13 février 2024 22:19
• 0 vote

1. Communauté
2. Support Forum
3. Free account space not freeing up

Hi Diana, Welcome to Box Community and glad to help! Great news! I went ahead and fixed your storage count. To verify this, log in to box.com> Account Settings> Storage Used. In the future, if you ...

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• Rona
• 13 février 2024 22:17
• 0 vote

1. Communauté
2. Support Forum
3. Storage is full, but it isn't

Hi there, Welcome to Box Community and glad to help! Great news! I went ahead and fixed your storage count. To verify this, log in to box.com> Account Settings> Storage Used. In the future, if you ...

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• Rona
• 13 février 2024 22:14
• 0 vote

1. Communauté
2. Support Forum
3. In case of re-hire, As admin I want tor force reset of a managed user password

Hi Joan, Welcome to Box Community and glad to assist! I have created a ticket and a member from Product Support will get in touch, please keep an eye out.  Thanks for posting! 

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• Rona
• 13 février 2024 22:00
• 0 vote

1. Communauté
2. Support Forum
3. Email already used in a Box account but not associated with an enterprise

Hi Martin,  Welcome to Box Community!  It indicates that you have already collaborated with one of our team members. Please keep an eye out and we'll keep in touch.  Thanks for posting! 

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• Rona
• 13 février 2024 21:57
• 0 vote