Rona

1. Communauté
2. Support Forum
3. Password setting issue

Hi Dóra,  Welcome to Box Community and glad to assist!  If you haven't already, please proceed and reset your password using the steps below.  Visit https://app.box.com/reset and enter the email a...

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• Rona
• 8 février 2024 20:49
• 0 vote

1. Communauté
2. Support Forum
3. Storage error

Hi there, Welcome to Box Community and glad to help! Great news! I went ahead and fixed your storage count. To verify this, log in to box.com> Account Settings> Storage Used. In the future, if you ...

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• Rona
• 8 février 2024 20:42
• 0 vote

1. Communauté
2. Support Forum
3. Bandwidth usage warining

Hi Sachin, Welcome to Box Community and glad to assist! I have created a ticket and a member from Product Support will get in touch, please keep an eye out.  Thanks for posting! 

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• Rona
• 8 février 2024 20:41
• 0 vote

1. Communauté
2. Support Forum
3. Data continues to be deleted, causing damage to business operations. Please help immediately. It's causing me a lot of trouble.

Hi there,  Welcome to Box Community!  It indicates that you have already collaborated with one of our team members. Please let us know if you have additional questions.  Thanks for posting! 

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• Rona
• 8 février 2024 20:32
• 0 vote

1. Communauté
2. Support Forum
3. Not received notification email with Box relay

Hi there, Welcome to Box Community and glad to assist! I have created a ticket and a member from Product Support will get in touch, please keep an eye out.  Thanks for posting! 

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• Rona
• 8 février 2024 20:29
• 0 vote

1. Communauté
2. Support Forum
3. Changed / lost phone numbers - 2MFA login issue

Hi Rafal, Welcome to Box Community and glad to assist! I have created a ticket and a member from Product Support will get in touch, please keep an eye out.  Thanks for posting! 

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• Rona
• 8 février 2024 20:27
• 0 vote

1. Communauté
2. Support Forum
3. Google SSO and strong passcode requirement

Hi Elsa, Welcome to Box Community and glad to assist!  If you haven't already, please proceed and reset your password using the steps below.  Visit https://app.box.com/reset and enter the email ad...

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• Rona
• 8 février 2024 20:20
• Modifié
• 0 vote

1. Communauté
2. Support Forum
3. server error file version history not available?

Hi Tina, Welcome to Box Community!  It indicates that you have already collaborated with one of our team members. Please keep an eye out and we'll keep in touch.  Thanks for posting! 

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• Rona
• 8 février 2024 20:14
• 0 vote

1. Communauté
2. Support Forum
3. Vision Pro help

Hi there,  Welcome to Box Community and glad to assist!  If I understand this correctly, you're trying to sync Box with your Vision Pro App? It would be helpful if you could share more information ...

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• Rona
• 8 février 2024 20:11
• Modifié
• 0 vote

1. Communauté
2. Support Forum
3. Not receiving notifications from my school district

Hi Stephanie,  Welcome to Box Community and glad to assist!  I've investigated our email server logs and it looks like your email address is not on our bounce or suppression list.  Please check you...

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• Rona
• 8 février 2024 19:56
• 0 vote