Rona

1. Communauté
2. Support Forum
3. Box Search API with only NOT operators always return Bad request

Hi there, Welcome to Box Community and glad to assist! I have created a ticket and a member from Product Support will get in touch, please keep an eye out.  Thanks for posting! 

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• Rona
• 8 février 2024 14:18
• 0 vote

1. Communauté
2. Support Forum
3. Password help

Hi Jessenia,  Welcome to Box Community and glad to assist!  Could you proceed and reset your password? To do so, please follow the steps below.  Visit https://app.box.com/reset and enter the email...

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• Rona
• 7 février 2024 23:25
• Modifié
• 0 vote

1. Communauté
2. Support Forum
3. How to set view only permission when accessing Box folder from Salesforce

Hi there, Welcome to Box Community and glad to assist! I have created a ticket and a member from Product Support will get in touch, please keep an eye out.  Thanks for posting! 

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• Rona
• 7 février 2024 22:46
• 0 vote

1. Communauté
2. Support Forum
3. storage problem

Hi Mark, Welcome to Box Community and glad to help! Great news! I went ahead and fixed your storage count. To verify this, log in to box.com> Account Settings> Storage Used. In the future, if you e...

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• Rona
• 7 février 2024 22:42
• 0 vote

1. Communauté
2. Support Forum
3. personal account blocked when added to an enterprise account

Hi Antony, Welcome to Box Community and glad to assist! I have created a ticket and a member from Product Support will get in touch, please keep an eye out.  Thanks for posting! 

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• Rona
• 7 février 2024 22:36
• 0 vote

1. Communauté
2. Support Forum
3. Can't sign in due to 2FA

Hi Tiffany, Welcome to Box Community and glad to assist! I have created a ticket and a member from Product Support will get in touch, please keep an eye out.  Thanks for posting! 

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• Rona
• 7 février 2024 22:31
• 0 vote

1. Communauté
2. Support Forum
3. Send Sign Requests without manually adding placeholders

Hi there, Welcome to Box Community!  It indicates that you have already collaborated with one of our team members. Please keep an eye out and we'll keep in touch.  Thanks for posting! 

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• Rona
• 7 février 2024 22:28
• 0 vote

1. Communauté
2. Support Forum
3. Box for Microsoft Office coauthoring is disabled

Hi Žarko,  Welcome to Box Community and glad to assist! I have created a ticket and a member from Product Support will get in touch, please keep an eye out.  Thanks for posting! 

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• Rona
• 7 février 2024 22:26
• 0 vote

1. Communauté
2. Support Forum
3. Out Of Space- Please run script

Hi Miller, Welcome to Box Community and glad to help! Great news! I went ahead and fixed your storage count. To verify this, log in to box.com> Account Settings> Storage Used. In the future, if you...

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• Rona
• 7 février 2024 22:22
• Modifié
• 0 vote

1. Communauté
2. Support Forum
3. Space not reclaimed after deleting files

Hi Brian, Welcome to Box Community and glad to help! Great news! I went ahead and fixed your storage count. To verify this, log in to box.com> Account Settings> Storage Used. In the future, if you ...

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• Rona
• 7 février 2024 22:20
• 0 vote