Rona

1. Communauté
2. Support Forum
3. HELP - Trying to Log into Account - 6-Digit Issue

Hi Molly,  Welcome to Box Community and glad to assist! I have created a ticket and a member from Product Support will get in touch, please keep an eye out.  Thanks for posting! 

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• Rona
• 7 février 2024 20:52
• 0 vote

1. Communauté
2. Support Forum
3. Metadata collected on forms not applying to files uploaded

Hi there,  Welcome to Box Community and glad to assist! I have created a ticket and a member from Product Support will get in touch, please keep an eye out.  Thanks for posting! 

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• Rona
• 7 février 2024 20:51
• 0 vote

1. Communauté
2. Support Forum
3. Cannot Restore 1st Version As Current Version

Hi Michael, Welcome to Box Community and glad to assist!  You will have to contact your internal helpdesk team in order to contact Premier Services for our team to help address your Box query.  We'...

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• Rona
• 6 février 2024 23:19
• 0 vote

1. Communauté
2. Support Forum
3. Box Autoupdater eats up huge amount of memory

Hi Changfu, Welcome to Box Community and glad to assist! I have created a ticket and a member from Product Support will get in touch, please keep an eye out.  Thanks for posting! 

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• Rona
• 6 février 2024 23:15
• 0 vote

1. Communauté
2. Support Forum
3. Script to fix my storage utilization

Hi there, Welcome to Box Community and glad to help! Great news! I went ahead and fixed your storage count. To verify this, log in to box.com> Account Settings> Storage Used. In the future, if you ...

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• Rona
• 6 février 2024 23:11
• 0 vote

1. Communauté
2. Support Forum
3. App crashes when opening on iPad Pro

Hi there,  Welcome to Box Community and glad to assist!  You can uninstall and reinstall your Box for iOS.  Once you do this, please go ahead and try again.  Hope it works! 

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• Rona
• 6 février 2024 23:08
• Modifié
• 0 vote

1. Communauté
2. Support Forum
3. Link expired

Hi Lesley,  Welcome to Box Community and glad to assist!  For expired shared links, please contact the owner/sender to generate a new link.  Thanks for posting! 

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• Rona
• 6 février 2024 22:46
• 0 vote

1. Communauté
2. Support Forum
3. Account storage limit reached

Hi Paula,  Welcome to Box Community and glad to assist!  Seems that you've already maximized your storage limit. You may contact your Box Administrator to increase your storage limit. If it's not a...

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• Rona
• 6 février 2024 22:38
• 0 vote

1. Communauté
2. Support Forum
3. Can see actual bandwidth usage for different users?

Hi Daniel,  Welcome to Box Community and glad to assist!  We'll soon roll out this feature and for the meantime, please keep an eye out for further updates.  Thanks for posting! 

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• Rona
• 6 février 2024 22:34
• 0 vote

1. Communauté
2. Support Forum
3. Cannot access shared link

Hi Florencia, Welcome to Box Community and glad to assist!  Please send a screenshot of your error while accessing your shared link.  We'd love to further assist! 

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• Rona
• 6 février 2024 21:59
• 0 vote