Rona

1. Communauté
2. Support Forum
3. Can a notification be sent to collaborators when a new file with "Final" in the filename is uploaded?

Hi Melissa, Welcome to Box Community and glad to help! Let me create a new case and a member of our team will be in touch, please keep an eye out. Thanks for posting!

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• Rona
• 17 janvier 2024 20:38
• 0 vote

1. Communauté
2. Support Forum
3. File Properties

Hi Linda, Welcome to Box Community and glad to help! Let me create a new case and a member of our team will be in touch, please keep an eye out. Thanks for posting!

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• Rona
• 17 janvier 2024 20:36
• 0 vote

1. Communauté
2. Support Forum
3. Cannot add linked email

Hi Sierra,  Welcome to Box Community and glad to help!  Seems that you've already deleted your account with Box. Is this something you still need assistance with?  We'd love to further assist! 

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• Rona
• 17 janvier 2024 20:34
• 0 vote

1. Communauté
2. Support Forum
3. Cannot change my email

Hi Elizabeth,  Welcome to Box Community and glad to help! Let me create a new case and a member of our team will be in touch, please keep an eye out. Thanks for posting!

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• Rona
• 17 janvier 2024 20:31
• 0 vote

1. Communauté
2. Support Forum
3. Upgraded to Box Enterprise and all my files are gone!

Hi Grant,  Welcome to Box Community and glad to help!  Note that your folders may be inaccessible during your account upgrade.  Due to this transition you won't be able to access your Box contents ...

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• Rona
• 17 janvier 2024 20:27
• 0 vote

1. Communauté
2. Support Forum
3. I want to cancel my trial immediately before any charges are incurred.

Hi Gary,  Welcome to Box Community!  It indicates that you have already collaborated with one of our team members. Please keep an eye out and we'll stay in touch.  Thanks for posting! 

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• Rona
• 17 janvier 2024 20:10
• 0 vote

1. Communauté
2. Support Forum
3. How do I add Box to my File Explorer?

Hi Anna,  Welcome to Box Community and glad to help!  To manage your Box folders through File Explorer. Please go ahead and install Box Drive in your machine.  Let us know if you have additional qu...

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• Rona
• 17 janvier 2024 20:06
• 0 vote

1. Communauté
2. Support Forum
3. Mac machine using Parallels

Hi Kevin,  Welcome to Box Community and glad to help! Seems that installing Box Drive on Parallels isn't recommended as ARM-based systems is not supported on Box Drive.  Apologies for the limitatio...

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• Rona
• 17 janvier 2024 20:00
• Modifié
• 0 vote

1. Communauté
2. Support Forum
3. Email Invitation

Hi Robert,  Welcome to Box Community and glad to help! To get a closer look, could you attach a screenshot of the invite notification that you received? We'd love to further assist! 

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• Rona
• 17 janvier 2024 19:44
• 0 vote

1. Communauté
2. Support Forum
3. "This shared file or folder link has been removed or is unavailable to you" how can I as the owner find out which file or folder was connected to that link?

Hi Gerald,  Welcome to Box Community and glad to assist!  You may reach out to your Box Administrator and request for a Shared Links report. Doing so will help identify the file/folder for your sha...

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• Rona
• 17 janvier 2024 19:14
• 0 vote