Rona

1. Communauté
2. Support Forum
3. Add a user with an existing account

Hi there,  Welcome to Box Community and glad to help! Let me create a new case and a member of our team will be in touch, please keep an eye out. Thanks for posting!

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• Rona
• 10 janvier 2024 18:33
• 0 vote

1. Communauté
2. Support Forum
3. 2FA not working

Hi Justin, Welcome to Box Community and glad to help!  Your current Box subscription limits you from accessing the Security tab in Enterprise Settings,  where you setup Require two-step Verificatio...

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• Rona
• 10 janvier 2024 18:30
• Modifié
• 0 vote

1. Communauté
2. Support Forum
3. Boxnotes android phones removing formatting

Hi there, Welcome to Box Community and glad to help! Let me create a new case and a member of our team will be in touch, please keep an eye out. Thanks for posting!

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• Rona
• 10 janvier 2024 18:20
• 0 vote

1. Communauté
2. Support Forum
3. Box drive not syncing

Hi Lara,  Welcome to Box Community!  It indicates that you have already collaborated with one of our team members. Please keep an eye out and we'll stay in touch.  Thanks for posting! 

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• Rona
• 10 janvier 2024 18:16
• 0 vote

1. Communauté
2. Support Forum
3. I can no longer upload files to box

Hi Mara,  Welcome to Box Community and glad to help! Great news! I went ahead and fixed your storage count. To verify this, log in to box.com> Account Settings> Storage Used. In the future, if you ...

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• Rona
• 10 janvier 2024 18:15
• 0 vote

1. Communauté
2. Support Forum
3. My box will not upload my work in finder

Hi Madeline, Welcome to Box Community and glad to help! You may reach out to your Organization's internal helpdesk team to contact Premier Services, that way we could assist.  Thanks for posting! 

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• Rona
• 10 janvier 2024 18:13
• 0 vote

1. Communauté
2. Support Forum
3. Files saved by colleagues do not appear in finder (Mac)

Hi Jarle, Welcome to Box Community and glad to help! Let me create a new case and a member of our team will be in touch, please keep an eye out. Thanks for posting!

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• Rona
• 10 janvier 2024 17:03
• 0 vote

1. Communauté
2. Support Forum
3. BOX synchronization is too slow

Hi there, Welcome to Box Community!  It indicates that you have already collaborated with one of our team members. Please keep an eye out and we'll stay in touch.  Thanks for posting! 

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• Rona
• 10 janvier 2024 17:02
• 0 vote

1. Communauté
2. Support Forum
3. Show version preview in Box Content UI

Hi Daichi, Welcome to Box Community!  It indicates that you have already collaborated with one of our team members. Please keep an eye out and we'll stay in touch.  Thanks for posting! 

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• Rona
• 10 janvier 2024 17:00
• 0 vote

1. Communauté
2. Support Forum
3. Setting up folders and files correctly for analytics

Hi Lori,  Welcome to Box Community and glad to help! You may reach out to your Organization's internal helpdesk team to contact Premier Services, that way we could assist.  Thanks for posting! 

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• Rona
• 10 janvier 2024 16:58
• 0 vote