Rona

1. Communauté
2. Support Forum
3. Not able to access DSA folder

Hi Reza,  Welcome to Box Community and glad to assist!  Did you get an error when you tried to log in? It would be helpful if you could attach a screenshot in this forum.  We'd love to further assi...

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• Rona
• 27 décembre 2023 22:06
• Modifié
• 0 vote

1. Communauté
2. Support Forum
3. Not able to generate access token

Hi Krishnasagar,  Welcome to Box Community and glad to help! Please reach out to your internal helpdesk team to contact Premier Services. Thanks for posting! 

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• Rona
• 27 décembre 2023 21:52
• 0 vote

1. Communauté
2. Support Forum
3. Regarding the issue where response 500 is returned when uploading a file

Hi there,  Welcome to Box Community and glad to help! It indicates that you have already collaborated with one of our team members. We'll keep in touch and please be on the lookout.  Thanks for pos...

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• Rona
• 27 décembre 2023 21:24
• 0 vote

1. Communauté
2. Support Forum
3. MISSING FILES

Hi Scott,  Welcome to Box Community and glad to help! Let me create a new case and a member of our team will be in touch, please keep an eye out. Thanks for posting!

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• Rona
• 27 décembre 2023 20:52
• 0 vote

1. Communauté
2. Support Forum
3. Used storage size is wrong

Hi Hide, Welcome to Box Community and glad to help! Great news! I went ahead and fixed your storage count. To verify this, log in to box.com> Account Settings> Storage Used. In the future, if you e...

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• Rona
• 27 décembre 2023 20:49
• 0 vote

1. Communauté
2. Support Forum
3. can not receive reset e-mails and can not log in BOX

Hi Naruko,  Welcome to Box Community and glad to assist!  It seems like the email address is not associated with any Box account. This is why the user can't log in and no password reset email has b...

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• Rona
• 27 décembre 2023 20:37
• Modifié
• 0 vote

1. Communauté
2. Support Forum
3. "You do not have enough space to copy the item" error

Hi Shawn,  Welcome to Box Community and glad to help! Let me create a new case and a member of our team will be in touch, please keep an eye out. Thanks for posting!

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• Rona
• 27 décembre 2023 20:11
• 0 vote

1. Communauté
2. Support Forum
3. Account Owner

Hi Benjamin,  Welcome to Box Community and glad to help! Currently, it's only the Owner who could transfer the folder ownership. Can you tell us why can't the owner transfer the folder ownership?  ...

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• Rona
• 27 décembre 2023 20:09
• 0 vote

1. Communauté
2. Support Forum
3. Password protecte dFile - I have Password but no dialog in which to enter it

Hi Michael,  Welcome to Box Community and glad to assist!  In order to assist, please answer the following:  Is the sender experiencing the same issue?  Can you preview the file or this is a direc...

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• Rona
• 27 décembre 2023 20:06
• 0 vote

1. Communauté
2. Support Forum
3. se borraron mis archivos al mejorar el plan

Hi Jose,  Welcome to Box Community and glad to help!  Please be informed that this community is primarily intended for English language speakers. If you are able to post your question in English, t...

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• Rona
• 27 décembre 2023 19:32
• 0 vote