Rona

1. Communauté
2. Support Forum
3. ライセンスの削除

Hi there,  Welcome to Box Community and glad to assist!  Please be informed that this community is primarily intended for English language speakers. If you are able to post your question in English...

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• Rona
• 20 décembre 2023 20:24
• 0 vote

1. Communauté
2. Support Forum
3. Please fix my storage size

Hi there, Welcome to Box Community and glad to help! Great news! I went ahead and fixed your storage count. To verify this, log in to box.com> Account Settings> Storage Used. In the future, if you ...

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• Rona
• 20 décembre 2023 20:23
• 0 vote

1. Communauté
2. Support Forum
3. Deleted folder and not available in trash

Hi there, Welcome to Box Community and glad to help! Please be infromed that when your files/folders disappeared. We can only guarantee recovery if these files/folders are present from your trash. ...

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• Rona
• 20 décembre 2023 20:19
• 0 vote

1. Communauté
2. Support Forum
3. Only some images are being displayed in image preview on first try

Hi Alexander, Welcome to Box Community and glad to help! Let me create a new case and a member of our team will be in touch, please keep an eye out. Thanks for posting!

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• Rona
• 20 décembre 2023 19:59
• 0 vote

1. Communauté
2. Support Forum
3. Change billing schedule yearly to monthly

Hi there,  Welcome to Box Community and glad to help! You can reach out to our Billing team by simply creating a case or email them through billing@box.com. Rest assured that a member of our team w...

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• Rona
• 20 décembre 2023 19:55
• Modifié
• 0 vote

1. Communauté
2. Support Forum
3. Zero help

Hi there,  Welcome to Box Community and glad to help! Regarding your missing files, are these your shared or owned files? If it's the latter you may check your trash/bin icon to locate your missing...

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• Rona
• 20 décembre 2023 19:49
• 0 vote

1. Communauté
2. Support Forum
3. Missing Files

Hi Shaun,  Welcome to Box Community and glad to help! Please be infromed that when your files/folders disappeared. We can only guarantee recovery if these files/folders are present from your trash....

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• Rona
• 20 décembre 2023 19:38
• 0 vote

1. Communauté
2. Support Forum
3. Unable to Accept Invite

Hi Loi Ta,  Welcome to Box Community and glad to help!  No collaboated folders are listed under your Box account. You may want to reach out to the folder owner/the person who sends the invitation. ...

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• Rona
• 20 décembre 2023 19:01
• 0 vote

1. Communauté
2. Support Forum
3. USAfx File Exchange Password Reset Email Not Recived

Hi Paul, Welcome to Box Community!  It indicates that you have already collaborated with one of our team members. We'll keep in touch and please be on the lookout.  Thanks for posting!

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• Rona
• 20 décembre 2023 17:36
• 0 vote

1. Communauté
2. Support Forum
3. Cannot access shared Box

Hi Travis,  Welcome to Box Community and glad to assist!  This error typically is caused by one of 3 things: Incorrect sharing permissions on the shared file. In other words, whoever created the ...

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• Rona
• 20 décembre 2023 17:34
• 0 vote