Rona

1. Communauté
2. Support Forum
3. Question on Access Right

Hi Yanwei, Welcome to Box Community and glad to help! It appears that you're working with a member of our team. Please keep an eye out and we'll stay in touch.  Thanks for posting!

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• Rona
• 8 décembre 2023 20:43
• 0 vote

1. Communauté
2. Support Forum
3. Storage usage in my account is incorrect

Hi there, Welcome to Box Community and glad to help! Great news! I went ahead and fixed your storage count. To verify this, log in to box.com> Account Settings> Storage Used. In the future, if you ...

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• Rona
• 8 décembre 2023 20:41
• 0 vote

1. Communauté
2. Support Forum
3. Storage usage in my account is incorrect

Hi Zhan, Welcome to Box Community and glad to help! Great news! I went ahead and fixed your storage count. To verify this, log in to box.com> Account Settings> Storage Used. In the future, if you e...

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• Rona
• 8 décembre 2023 20:38
• 0 vote

1. Communauté
2. Support Forum
3. GDPR compliance documents request

Hi there,  Welcome to Box Community and glad to help! Let me create a new case and a member of our team will be in touch, please keep an eye out. Thanks for posting!

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• Rona
• 8 décembre 2023 20:04
• 0 vote

1. Communauté
2. Support Forum
3. Missing folder

Hi Roberta,  Welcome to Box Community and glad to help! Let me create a new case and a member of our team will be in touch, please keep an eye out. Thanks for posting!

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• Rona
• 8 décembre 2023 19:58
• 0 vote

1. Communauté
2. Support Forum
3. Collaborators not receiving invite emails

Hi Greg,  Welcome to Box Community and glad to help! It seems that you've worked with a member of our team regarding notifications. Should you have more questions regarding invite email please let ...

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• Rona
• 8 décembre 2023 19:54
• 0 vote

1. Communauté
2. Support Forum
3. Box Drive Crashing over and over again

Hi Saurabh,  Welcome to Box Community and glad to help! You may troubleshoot this by uninstalling and reinstalling Box Drive.  Uninstall Box Drive.  Reinstall Box Drive.  Hope it works! 

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• Rona
• 8 décembre 2023 19:52
• 0 vote

1. Communauté
2. Support Forum
3. Cant set password

Hi Lorie,  Welcome to Box Community and glad to help! It appears that you're working with a member of our team. Please keep an eye out and we'll stay in touch.  Thanks for posting!

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• Rona
• 8 décembre 2023 19:46
• Modifié
• 0 vote

1. Communauté
2. Support Forum
3. DEMN Course Verification Form - UNH

Hi Joia,  Welcome to Box Community and glad to help! Looks like you're accessing it through Box. Can you attach a screenshot of your error to get a closer look?  We'd love to further assist!

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• Rona
• 8 décembre 2023 19:43
• 0 vote

1. Communauté
2. Support Forum
3. Change Ownership and Billing

Hi Tom,  Welcome to Box Community and glad to help! It shows that you are already working with a member of our team. Please keep an eye out and we'll stay in touch.  Thanks for posting!

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• Rona
• 8 décembre 2023 19:11
• 0 vote