Rona

1. Communauté
2. Support Forum
3. Cannot create password

Hi David,  Welcome to Box Community and glad to help! Kindly run these troubleshooting steps before creating your password.  Please ensure your web browser is the latest version of Chrome, Firefox...

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• Rona
• 6 décembre 2023 21:24
• 0 vote

1. Communauté
2. Support Forum
3. Accessing files with a password created by staff who are no longer with us.

Hi Paula, Welcome to Box Community and glad to help! Let me create a new case and a member of our team will be in touch, please keep an eye out. Thanks for posting!

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• Rona
• 6 décembre 2023 20:15
• 0 vote

1. Communauté
2. Support Forum
3. I can not make payment with any card

Hi Teodora,  Welcome to Box Community and glad to help! Please reach out to our Sales team  and chat with a member of our team regarding your Box upgrade.  Thanks for posting! 

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• Rona
• 6 décembre 2023 20:12
• Modifié
• 0 vote

1. Communauté
2. Support Forum
3. Upload of files/folders

Hi Jefferson,  Welcome to Box Community and glad to help! If you are having trouble uploading files or folders, please try the following troubleshooting steps: Please ensure your web browser is th...

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• Rona
• 6 décembre 2023 19:59
• 0 vote

1. Communauté
2. Support Forum
3. Box for Desktop syncing issues

Hi there, Welcome to Box Community and glad to help! Let me create a new case and a member of our team will be in touch, please keep an eye out. Thanks for posting!

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• Rona
• 6 décembre 2023 19:56
• 0 vote

1. Communauté
2. Support Forum
3. A directory has disappeared

Hi Bart, Welcome to Box Community and glad to help! Let me create a new case and a member of our team will be in touch, please keep an eye out. Thanks for posting!

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• Rona
• 6 décembre 2023 19:38
• 0 vote

1. Communauté
2. Support Forum
3. Missing Folder and Files

Hi Aicha,  Welcome to Box Community and glad to help! Let me create a new case and a member of our team will be in touch, please keep an eye out. Thanks for posting!

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• Rona
• 6 décembre 2023 19:37
• Modifié
• 0 vote

1. Communauté
2. Support Forum
3. Please assist in terminating my account.

Hi Peter, Welcome to Box Community and glad to help! Please contact a member of our team (cancel@box.com) to end your Box subscription.  Thanks for posting! 

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• Rona
• 6 décembre 2023 19:34
• 0 vote

1. Communauté
2. Support Forum
3. My free space is not increased after delete files

Hi Tibor, Welcome to Box Community and glad to help! Great news! I went ahead and fixed your storage count. To verify this, log in to box.com> Account Settings> Storage Used. In the future, if you ...

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• Rona
• 6 décembre 2023 19:32
• 0 vote

1. Communauté
2. Support Forum
3. Please, correct my storage

Hi Laura, Welcome to Box Community and glad to help! Great news! I went ahead and fixed your storage count. To verify this, log in to box.com> Account Settings> Storage Used. In the future, if you ...

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• Rona
• 6 décembre 2023 19:29
• 0 vote