Rona

1. Communauté
2. Support Forum
3. Need to Disable 2FA

Hi Nathaniel,  Welcome to Box Community and glad to assist! Since it's a login issue, please advise the affected user to open a new ticket and contact Box Support using this link. The link provided...

• Afficher le commentaire
• Rona
• 4 mars 2025 19:18
• 0 vote

1. Communauté
2. Support Forum
3. Client can't fill in fields when i send box sign agreements through salesforce

Hi there,  Welcome to Box Community! To help address your issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out. Thanks for posting!

• Afficher le commentaire
• Rona
• 3 mars 2025 20:43
• 0 vote

1. Communauté
2. Support Forum
3. Resend the link o to my email again

Hi there,  Welcome to Box Community and glad to assist!  Can you specify this link you've mentioned? What type of link are you referring to?  We'd love to further assist! 

• Afficher le commentaire
• Rona
• 3 mars 2025 20:38
• 0 vote

1. Communauté
2. Support Forum
3. Data size is incorrect

Hi there,  Welcome to Box Community and glad to assist!  Please note that this activity occurs when the countless activities, combined with the massive scale at which Box supports, makes it...

• Afficher le commentaire
• Rona
• 3 mars 2025 20:19
• 0 vote

1. Communauté
2. Support Forum
3. Storage Limit has been reached, but I haven't used any space.

Hi Theresa,  Welcome to Box Community and glad to assist!  Upon checking, you haven't reached your storage limit as well as you don't own a file or folder in your account.  At this rate, please che...

• Afficher le commentaire
• Rona
• 3 mars 2025 20:08
• Modifié
• 0 vote

1. Communauté
2. Support Forum
3. verification email expired

Hi Loren, Welcome to Box Community and glad to assist! Once your confirmation/verification email has expired. You can generate a new link through password reset, please follow this process:  Visit...

• Afficher le commentaire
• Rona
• 3 mars 2025 19:57
• 0 vote

1. Communauté
2. Support Forum
3. Folder synchronization only partly works

Hi Karsten,  Welcome to Box Community and glad to assist!  It shows that you have a designated team that works with Box Premier Services. For immediate assistance, you should contact your internal ...

• Afficher le commentaire
• Rona
• 3 mars 2025 19:55
• 0 vote

1. Communauté
2. Support Forum
3. Box Sync on Mac (Issues syncing and using Finder)

Hi Connor,  Welcome to Box Community! To help address your issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out. Thanks for posting!

• Afficher le commentaire
• Rona
• 3 mars 2025 19:52
• 0 vote

1. Communauté
2. Support Forum
3. Help - I need to change Admin email ASAP

Hi Linda,  Welcome to Box Community! To help address your issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out. Thanks for posting!

• Afficher le commentaire
• Rona
• 3 mars 2025 19:51
• 0 vote

1. Communauté
2. Support Forum
3. Why is there no way to submit a ticket?

Hi John,  Welcome to Box Community!  It indicates that you have already collaborated with one of our team members. Please keep an eye out on your existing ticket and we'll stay in touch.  Thank...

• Afficher le commentaire
• Rona
• 3 mars 2025 19:48
• 0 vote