Rona

1. Communauté
2. Support Forum
3. Unable to add user

Hi Kelly,  Welcome to Box Community and glad to help!  You are now working with a member of our team and please keep an eye out. Rest assured that our team will keep in touch.  Thanks for posting! 

• Afficher le commentaire
• Rona
• 14 novembre 2023 22:08
• -1 votes

1. Communauté
2. Support Forum
3. 間違って削除したアカウントの復元依頼

Hi there,  Welcome to the Box Community, I'm happy to help! Please be informed that this community is primarily intended for English language speakers. If you are able to post your question in Engl...

• Afficher le commentaire
• Rona
• 14 novembre 2023 22:05
• 0 vote

1. Communauté
2. Support Forum
3. ＢOX内の時刻同期の方法について

Hi Hirokawa,  Welcome to the Box Community, I'm happy to help! Please be informed that this community is primarily intended for English language speakers. If you are able to post your question in E...

• Afficher le commentaire
• Rona
• 14 novembre 2023 22:05
• 0 vote

1. Communauté
2. Support Forum
3. hi My disc shows full even though it is not full

Hi Erdi, Welcome to Box Community and glad to help! Great news! I went ahead and fixed your storage count. To verify this, log in to box.com> Account Settings> Storage Used. In the future, if you e...

• Afficher le commentaire
• Rona
• 14 novembre 2023 22:03
• 0 vote

1. Communauté
2. Support Forum
3. Account data quota usage

Hi there, Welcome to Box Community and glad to help! Great news! I went ahead and fixed your storage count. To verify this, log in to box.com> Account Settings> Storage Used. In the future, if you ...

• Afficher le commentaire
• Rona
• 14 novembre 2023 22:02
• 0 vote

1. Communauté
2. Support Forum
3. Trouble Downloading PDF's

Hi Justin,  Welcome to Box Community and glad to help!  You don't seem to have any files/folders in your Box account, not even shared files/folders. Are you only accessing these files through share...

• Afficher le commentaire
• Rona
• 14 novembre 2023 21:55
• 0 vote

1. Communauté
2. Support Forum
3. Autofill 2nd instance of a box sign field like Name or Address, etc.

Hi Mary, Welcome to Box Community and glad to assist! Let me create a new case and a member of our team will be in touch, please keep an eye out. Thanks for posting! 

• Afficher le commentaire
• Rona
• 14 novembre 2023 21:40
• -1 votes

1. Communauté
2. Support Forum
3. Ending subscription

Hi Shamus,  Welcome to Box Community and glad to help!  You can  follow the instructions for the self-serve option to cancel your Box subscription. Also, if you prefer to work with a member of our ...

• Afficher le commentaire
• Rona
• 14 novembre 2023 21:34
• Modifié
• 0 vote

1. Communauté
2. Support Forum
3. Grace Periods on Invoices?

Hi Erin,  Welcome to Box Community and glad to help!  You can create a ticket or use billing@box.com and reach out to our Billing team for assistance.  Thanks for posting! 

• Afficher le commentaire
• Rona
• 14 novembre 2023 20:40
• 0 vote

1. Communauté
2. Support Forum
3. Confirmation

Hi Heather,  Welcome to Box Community and glad to help!  Looks like you've already worked with Product Support to address the issue. Let us know if you have questions and feel free to reply in the ...

• Afficher le commentaire
• Rona
• 14 novembre 2023 20:36
• Modifié
• 0 vote