Rona

1. Communauté
2. Support Forum
3. Want to change Business plan to presonal pro license

Hi there,  Welcome to Box Community and glad to help!  To assist with your account downgrade, you can contact our team through cancel@box.com.  Thanks for posting! 

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• Rona
• 13 octobre 2023 15:20
• 0 vote

1. Communauté
2. Support Forum
3. Help! Reactivate a deactivated account

Hi there,  Welcome to Box Community and I'm here to assist!  We have created a new case and a member of our team will contact you through email, please keep an eye out.  Thanks for posting!

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• Rona
• 13 octobre 2023 15:14
• 0 vote

1. Communauté
2. Support Forum
3. coadmin domain verification

Hi Jennifer,  Welcome to Box Community and I'm here to assist!  We have created a new case and a member of our team will contact you through email, please keep an eye out.  Thanks for posting!

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• Rona
• 13 octobre 2023 15:12
• 0 vote

1. Communauté
2. Support Forum
3. Storage used says 1.9Gb used but I only have 1 small file stored.

Hi Ian,   Welcome to Box Community and glad to help!  Great news! I went ahead and fixed your storage count. To verify this, log in to box.com> Account Settings> Used Storage. Should you experien...

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• Rona
• 13 octobre 2023 15:10
• 0 vote

1. Communauté
2. Support Forum
3. Quota problems

Hi Giovanni,   Welcome to Box Community and glad to help!  Great news! I went ahead and fixed your storage count. To verify this, log in to box.com> Account Settings> Used Storage. Should you exp...

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• Rona
• 12 octobre 2023 23:07
• 0 vote

1. Communauté
2. Support Forum
3. Quota exceeded.

Hi there,   Welcome to Box Community and glad to help!  Great news! I went ahead and fixed your storage count. To verify this, log in to box.com> Account Settings> Used Storage. Should you experi...

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• Rona
• 12 octobre 2023 23:06
• Modifié
• 0 vote

1. Communauté
2. Support Forum
3. Free space incorrect.

Hi Carlos,   Welcome to Box Community and glad to help!  Great news! I went ahead and fixed your storage count. To verify this, log in to box.com> Account Settings> Used Storage. Should you exper...

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• Rona
• 12 octobre 2023 22:55
• 0 vote

1. Communauté
2. Support Forum
3. Move Items message still displayed. Please advise. Files look as though they have already been moved.

Hi Marie, Welcome to Box Community and glad to help! It shows that you're currently working with a member of our team. Please keep an eye out and we'll stay in touch.  Thanks for posting!

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• Rona
• 12 octobre 2023 22:44
• 0 vote

1. Communauté
2. Support Forum
3. Oops! We can't seem to find the page you're looking for.

Hi Kevin,  Welcome to Box Community and glad to assist!  We're glad that you've reached this Support Forum and can you tell us about your issue?  We'd love to further assist! 

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• Rona
• 12 octobre 2023 22:41
• 0 vote

1. Communauté
2. Support Forum
3. Third Party Backup Options

Hi Karen,  Welcome to Box Community and glad to help!  If you would like to have another backup of your files, you can download copy to your desktop.  Thanks for posting! 

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• Rona
• 11 octobre 2023 23:04
• 0 vote