Rona

1. Communauté
2. Support Forum
3. Deleting an ID from Enterprise

Hi Jack, Welcome to Box Community and glad to help!  We have created a new case and a member of our team will contact you through email, please keep an eye out.  Thanks for posting!

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• Rona
• 6 octobre 2023 22:03
• 0 vote

1. Communauté
2. Support Forum
3. Inaccuracy issues around my storage use

Hi there,     Welcome to Box Community and glad to help!    Great news! I went ahead and fixed your storage count. To verify this, log in to box.com> Account Settings> Used Storage. Should you ex...

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• Rona
• 6 octobre 2023 21:53
• 0 vote

1. Communauté
2. Support Forum
3. I need you to run a script for my account to fix the data inaccuracy issues around my storage size, folder size, and file counts.

Hi Jack,     Welcome to Box Community and glad to help!    Great news! I went ahead and fixed your storage count. To verify this, log in to box.com> Account Settings> Used Storage. Should you ex...

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• Rona
• 6 octobre 2023 21:52
• 0 vote

1. Communauté
2. Support Forum
3. Cannot find records the employer uploaded.

Hi Lamin, Welcome to Box Community and glad to help!  We have created a new case and a member of our team will contact you through email, please keep an eye out.  Thanks for posting!

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• Rona
• 6 octobre 2023 21:50
• 0 vote

1. Communauté
2. Support Forum
3. Hiding login and sign up button on embed widget

Hi there, Welcome to Box Community and glad to help!  We have created a new case and a member of our team will contact you through email, please keep an eye out.  Thanks for posting!

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• Rona
• 6 octobre 2023 21:46
• 0 vote

1. Communauté
2. Support Forum
3. No access to shared folders

Hi Dana, Welcome to Box Community and glad to help!  We have created a new case and a member of our team will contact you through email, please keep an eye out.  Thanks for posting!

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• Rona
• 6 octobre 2023 21:44
• 0 vote

1. Communauté
2. Support Forum
3. SEND REQUEST button in Box Sign is Greyed Out

Hi Aaron, Welcome to Box Community and glad to help!  We have created a new case and a member of our team will contact you through email, please keep an eye out.  Thanks for posting!

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• Rona
• 6 octobre 2023 21:43
• 0 vote

1. Communauté
2. Support Forum
3. Server Issues?

Hi Grant,    Welcome to Box Community and glad to help!    Does your team still experiencing the issue as we speak? If yes, kindly run these steps to fix your Box issue.  Please ensure your web br...

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• Rona
• 9 octobre 2023 20:29
• Modifié
• 0 vote

1. Communauté
2. Support Forum
3. Lost authentication app on phone of one of our user. Unable to login.

Hi Ronnie,  Welcome to Box Community and glad to help! It shows that you're currently working with a member of our team. Please keep an eye out and we'll stay in touch.  Thanks for posting!

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• Rona
• 6 octobre 2023 21:35
• 0 vote

1. Communauté
2. Support Forum
3. Space problem

Hi Gustavo,     Welcome to Box Community and glad to help!    Great news! I went ahead and fixed your storage count. To verify this, log in to box.com> Account Settings> Used Storage. Should you ex...

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• Rona
• 6 octobre 2023 21:33
• 0 vote