Rona

1. Communauté
2. Support Forum
3. Need to chanage email address

Hi Cassia,  Welcome to Box Community and glad to help!  You can start by adding a secondary email address in your Box account. Here's the complete steps for you:  To add an email address: Click Li...

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• Rona
• 29 août 2023 14:35
• Modifié
• 0 vote

1. Communauté
2. Support Forum
3. Incorrect Storage Usage

Hi A,  Welcome to Box Community and I'm here to help! We've corrected your storage count. To verify this, log in to box.com> Account Settings> Used Storage.  Let us know in this forum once get this...

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• Rona
• 29 août 2023 14:30
• 0 vote

1. Communauté
2. Support Forum
3. capacity

Hi Iñaki,  Welcome to Box Community and I'm here to help! We've corrected your storage count. To verify this, log in to box.com> Account Settings> Used Storage.  Let us know in this forum once get ...

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• Rona
• 29 août 2023 14:28
• 0 vote

1. Communauté
2. Support Forum
3. Incorrect Storage Usage

Hi there,  Welcome to Box Community and I'm here to help! We've corrected your storage count. To verify this, log in to box.com> Account Settings> Used Storage.  Let us know in this forum once get ...

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• Rona
• 29 août 2023 14:27
• 0 vote

1. Communauté
2. Support Forum
3. different storage space amount

Hi there,  Welcome to Box Community and I'm here to help! We've corrected your storage count. To verify this, log in to box.com> Account Settings> Used Storage.  Let us know in this forum once get ...

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• Rona
• 29 août 2023 14:25
• 0 vote

1. Communauté
2. Support Forum
3. Create group API member_viewability_level options don't match UI

Hi Satoshi,  Welcome to Box Community and glad to help!  We are thrilled to share that the all new Box Developer Community site is live!  You may head over to forum.box.com to have our specialists ...

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• Rona
• 29 août 2023 14:23
• 0 vote

1. Communauté
2. Support Forum
3. Unable to link secondary email in individual account.

Hi Shannon,  Welcome to Box Community and glad to help!  To make sure that this is not a browser related issue, please run these troubleshooting steps.  Please ensure your web browser is the lates...

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• Rona
• 28 août 2023 23:35
• Modifié
• 0 vote

1. Communauté
2. Support Forum
3. recover permanent deleted files from tras

Hi there,  Welcome to Box Community and glad to help!  Please note that this recovery grace period does not apply to Free accounts. We are unable to support file recovery for our Free Individual pl...

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• Rona
• 28 août 2023 23:27
• 0 vote

1. Communauté
2. Support Forum
3. in setting up an account it said that my email was already being used...no way that is true due to our company initials?

Hi Betsy,  Welcome to Box Community and glad to help! You may have set up your Box account in the past. You can try to generate a password reset email from your affected email address and check out...

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• Rona
• 28 août 2023 23:19
• Modifié
• 0 vote

1. Communauté
2. Support Forum
3. Migrate dropbox.com to box.com - Internal Server Error

Hi Alex,  Welcome to Box Community and glad to help! We've created a new case and a member of our team will contact you through email, please keep an eye out.  Thanks for posting!

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• Rona
• 28 août 2023 23:12
• 0 vote