Rona

1. Communauté
2. Support Forum
3. Storage space reported incorrectly

Hi Kan,  Welcome to Box Community and I'm here to assist!  We've fixed your storage count. To verify this, log in to box.com> Account Settings> Used Storage.  Let us know in this forum once get thi...

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• Rona
• 26 juillet 2023 20:53
• Modifié
• 0 vote

1. Communauté
2. Support Forum
3. My box account has been removed from the Google Authenticator APP

Hi Madison,  Welcome to Box Community and glad to help! I opened a new case and a member of our team will get in touch through email. Please keep an eye out.  Thanks for posting!

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• Rona
• 26 juillet 2023 20:50
• 0 vote

1. Communauté
2. Support Forum
3. Change in IDP : Okta to Onedrive

Hi Kalidass,  Welcome to Box Community and glad to help!  I opened a new case and a member of our team will contact you shortly. Please keep an eye out.  Thanks for posting!

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• Rona
• 26 juillet 2023 20:48
• 0 vote

1. Communauté
2. Support Forum
3. macOS Sonoma Developer Beta 4

Hi Holly,  Welcome to Box Community and glad to help!  I opened a new case and a member of our team will contact you through email. Please keep an eye out.  Thanks for posting!

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• Rona
• 26 juillet 2023 20:39
• 0 vote

1. Communauté
2. Support Forum
3. Card payment refused want to cancel long-standing account

Hi John,  Welcome to Box Community and glad to help!  You may open a ticket or email our team at billing@box.com for your payment issues. Rest assured that someone will contact you for further assi...

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• Rona
• 26 juillet 2023 20:36
• Modifié
• 0 vote

1. Communauté
2. Support Forum
3. Storage reporting full even after deleting significant number of files

Hi there,  Welcome to Box Community and glad to help!  We have corrected the account storage on your account. To verify this, log in to box.com> Account Settings> Used Storage.  Let us know in this...

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• Rona
• 26 juillet 2023 19:08
• 0 vote

1. Communauté
2. Support Forum
3. Storage Usage In My Account Is Incorrect

Hi Dennis,  Welcome to Box Community and glad to help!  We have corrected the account storage on your account. To verify this, log in to box.com> Account Settings> Used Storage.  Let us know in thi...

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• Rona
• 26 juillet 2023 19:05
• Modifié
• 0 vote

1. Communauté
2. Support Forum
3. Cancelation

Hi Mustafa,  Welcome to Box Community and I’m here to help! We have a self-serve option to end your Box subscription here according to your Account Type. Meanwhile, if you prefer to work with someo...

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• Rona
• 26 juillet 2023 19:02
• Modifié
• 0 vote

1. Communauté
2. Support Forum
3. Blank page when after loggin in

Hi Melissa,  Welcome to Box Community and glad to help!  It appears that you're now working with a member of our team through email. Please keep an eye out and our team will stay in touch.  Thanks ...

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• Rona
• 26 juillet 2023 18:59
• 0 vote

1. Communauté
2. Support Forum
3. mi cuenta, muestra menos espacio restante del real.

Hi Celia,  Welcome to the Box Community, I'm happy to help! Please be informed that this community is primarily intended for English language speakers. If you are able to post your question in Engl...

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• Rona
• 26 juillet 2023 18:57
• 0 vote