Rona

1. Communauté
2. Support Forum
3. Account Access

Hi Rashad,  Welcome to Box Community and glad to help!  I  opened a new ticket and a member of our team will get in touch via email. Please keep an eye out.  Thanks for posting! 

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• Rona
• 19 juillet 2023 19:32
• 0 vote

1. Communauté
2. Support Forum
3. Storage usage in my account is incorrect

Hi Justin,  Welcome to Box Community and glad to help!  We have corrected your account storage on your account. To verify this, log in to box.com> Account Settings> Used Storage.  Let us know in th...

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• Rona
• 18 juillet 2023 23:19
• 0 vote

1. Communauté
2. Support Forum
3. hi My disc shows full even though it is not full

Hi Erdi,  Welcome to Box Community and glad to help!  We have corrected your account storage on your account. To verify this, log in to box.com> Account Settings> Used Storage.  Let us know in this...

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• Rona
• 18 juillet 2023 23:16
• 0 vote

1. Communauté
2. Support Forum
3. wrong name on invoices from start till now

Hi Zohra,  Welcome to Box Community and glad to help!  To address your invoice inquiry, please contact our Billing team for assistance using billing@box.com or open a ticket via https://support.box...

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• Rona
• 18 juillet 2023 23:13
• 0 vote

1. Communauté
2. Support Forum
3. Storage Usage Or File Count In My Account Is Incorrect ANSWERED

Hi there,  Welcome to Box Community and glad to help!  We have corrected your account storage on your account. To verify this, log in to box.com> Account Settings> Used Storage.  Let us know in thi...

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• Rona
• 18 juillet 2023 23:16
• Modifié
• 0 vote

1. Communauté
2. Support Forum
3. new password reset required for every log in

Hi David,  Welcome to Box Community and glad to help!  I opened a new ticket and a member of our team will get in touch through email. Please keep an eye out.  Thanks for posting! 

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• Rona
• 18 juillet 2023 22:19
• 0 vote

1. Communauté
2. Support Forum
3. Missing files and folders

Hi Silvana,  Welcome to Box Community and glad to help!  I opened a new ticket and a member of our team will get in touch via email. Please keep an eye out.  Thanks for posting! 

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• Rona
• 18 juillet 2023 22:17
• 0 vote

1. Communauté
2. Support Forum
3. Password reset not working

Hi Chloe,  Welcome to Box Community and glad to help!  Looks like you're now working with a member of our team via email. Rest assured that we will keep in touch and please keep an eye out.  Thanks...

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• Rona
• 18 juillet 2023 22:14
• Modifié
• 0 vote

1. Communauté
2. Support Forum
3. Unable to get access using Box SDK when the authentication method is Client Credentials Grant

Hi there,  Welcome to Box Community and glad to help!  I created a new ticket and a member of our team will keep in touch through email. Please keep an eye out.  Thanks for posting! 

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• Rona
• 18 juillet 2023 22:02
• Modifié
• 0 vote

1. Communauté
2. Support Forum
3. All data gone and 2nd verification code not going in my phone number ??

Hi there,  Welcome to Box Community and glad to help!  Looks like 2FA (Multi-Factor Authentication) is not enabled for your account. Currently, are you able to successfully log in to Box? Also, you...

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• Rona
• 18 juillet 2023 21:50
• Modifié
• 0 vote