Rona

1. Communauté
2. Support Forum
3. "Something went wrong with the upload. Please try again."

Hi Kyle,  Welcome to Box Community and glad to assist!  Which upload method did you use? If you used drag and drop  please try the upload with the Web browser and vice versa. Also, make sure that y...

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• Rona
• 13 juillet 2023 20:45
• 0 vote

1. Communauté
2. Support Forum
3. I want to Upgrade to a premium account and it wont let me.

Hi Volker,  Thanks for letting us know!  Please submit a contact form at this page: https://www.box.com/quote/ Hope it works! 

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• Rona
• 13 juillet 2023 20:39
• 0 vote

1. Communauté
2. Support Forum
3. Admin console is not available

Hi Hisagi,  Welcome to Box Community and glad to help! Currently, Admin Console is an available feature for our Business Plans. And feel free to contact our Sales team (https://www.box.com/pricing/...

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• Rona
• 13 juillet 2023 20:34
• 0 vote

1. Communauté
2. Support Forum
3. 403 Error when opening Google Docs from Box

Hi Jess,  Welcome to Box Community and glad to help!  Looks like we need more information in regards to your issue with Google Workspace integration. I have opened a new ticket and a member of our ...

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• Rona
• 13 juillet 2023 20:27
• 0 vote

1. Communauté
2. Support Forum
3. How to cancel my trial account?

Hi Alexandrenne,  Welcome to Box Community and glad to help!  Upon checking it appears that you've managed to open a new ticket to cancel your account. A member of our team will keep in touch and p...

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• Rona
• 13 juillet 2023 19:12
• 0 vote

1. Communauté
2. Support Forum
3. wrong used space

Hi Francois,  Welcome to Box Community and glad to help!  We have corrected your account storage, to verify this, log in to box.com> Account Settings> Used Storage.  Let us know in this forum if yo...

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• Rona
• 13 juillet 2023 19:10
• 0 vote

1. Communauté
2. Support Forum
3. free up my storage please

Hi Charles,  Welcome to Box Community and glad to help!  We have corrected your account storage, to verify this, log in to box.com> Account Settings> Used Storage.  Let us know in this forum if you...

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• Rona
• 13 juillet 2023 19:09
• 0 vote

1. Communauté
2. Support Forum
3. I want to Upgrade to a premium account and it wont let me.

Hi Volker,  Welcome to Box Community and glad to help! To upgrade your Box account, please contact our Sales team through https://www.box.com/pricing.  Hope it helps! 

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• Rona
• 13 juillet 2023 19:07
• 0 vote

1. Communauté
2. Support Forum
3. Unable to Upgrade My Plan

Hi Shelby,  Welcome to Box Community and glad to help! To upgrade your Box account, please contact our Sales team through https://www.box.com/pricing.  Hope it helps! 

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• Rona
• 13 juillet 2023 19:05
• 0 vote

1. Communauté
2. Support Forum
3. Still unable to change email

Hi there,  Welcome to Box Community!  I opened a new ticket in order to assist with your current issue. And a member of our team will stay in touch via email, please keep an eye out.  Thanks for po...

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• Rona
• 13 juillet 2023 14:44
• 0 vote