Rona

1. Communauté
2. Support Forum
3. Storage full

Hi Kumi, Welcome to Box Community and glad to help!  We have corrected your account storage, to verify this, log in to box.com> Account Settings> Used Storage.  Let us know in this forum if you'll ...

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• Rona
• 12 juillet 2023 22:44
• Modifié
• 0 vote

1. Communauté
2. Support Forum
3. Inaccurate Storage Information

Hi Darren, Welcome to Box Community and glad to help!  We have corrected your account storage as you've requested. To verify this, log in to box.com> Account Settings> Used Storage.  Let us know in...

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• Rona
• 12 juillet 2023 22:41
• 0 vote

1. Communauté
2. Support Forum
3. New user needs set up

Hi Nikki,  Welcome to Box Community and glad to help!  If you'd like to setup an individual account for your campuses, you can sign up for free here.  Hope it helps! 

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• Rona
• 12 juillet 2023 22:32
• Modifié
• 0 vote

1. Communauté
2. Support Forum
3. Paying and viewing invoices

Hi Tracy,  Welcome to Box Community and glad to help!  Note: We removed your email address from this forum to keep your data private and secured.   To address both your payment and invoice inquiry,...

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• Rona
• 12 juillet 2023 22:26
• Modifié
• 0 vote

1. Communauté
2. Support Forum
3. Storage Usage In Account is Incorrect

Hi Ryuichi, Welcome to Box Community and glad to help!  We have corrected your account storage as you've requested. To verify this, log in to box.com> Account Settings> Used Storage.  Let us know i...

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• Rona
• 12 juillet 2023 22:22
• 0 vote

1. Communauté
2. Support Forum
3. Lost account

Hi there,  Welcome to Box Community and glad to help!  Are you missing your owned files or shared files? If it's the latter, your collaboration may have ended and please try reaching out to the fil...

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• Rona
• 12 juillet 2023 21:58
• Modifié
• 0 vote

1. Communauté
2. Support Forum
3. Opt Out of Emails

Hi Thomas,  Welcome to Box Community and glad to help!  I went ahead and submitted a ticket on your behalf to privacy@box.com regarding your unsubscribe request. Kindly check your email for details...

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• Rona
• 12 juillet 2023 21:31
• 0 vote

1. Communauté
2. Support Forum
3. Change email

Hi Petra,  Welcome to Box Community and glad to help!  You can share your Box contents through collaboration invite for Box users and for non-Box users, you can send them a shared link to these Box...

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• Rona
• 12 juillet 2023 21:26
• Modifié
• 0 vote

1. Communauté
2. Support Forum
3. The login screen appears when embedding a video using the embed widget.

Hi there,  Welcome to Box Community and glad to help!  Can you send a screenshot translated in English language for a closer look?  We'd love to further assist! 

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• Rona
• 12 juillet 2023 21:20
• 0 vote

1. Communauté
2. Support Forum
3. How do I disable the right and left arrows for skipping forward and backward?

Hi Jane,  Welcome to Box Community and glad to help! You may go ahead and create a shared link for this individual file.  Creating a link to share: In your Box files view, hover your cursor over t...

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• Rona
• 12 juillet 2023 21:17
• Modifié
• 0 vote