Rona

1. Communauté
2. Support Forum
3. Invitation couldn't be sent to a particular user. Received collaboration error

Hi Tim,  Welcome to Box Community and glad to help!  Could you attach a screenshot of your error inviting your collaborator?  We'd love to further assist! 

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• Rona
• 7 juillet 2023 22:44
• 0 vote

1. Communauté
2. Support Forum
3. Incorrect used storage display

Hi there,  Welcome to Box Community and glad that you've joined this forum.  Great news! We've ran the script to correct your file and folder counts. To verify this, log in to box.com> Account Sett...

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• Rona
• 7 juillet 2023 22:42
• 0 vote

1. Communauté
2. Support Forum
3. Unable to open Book

Hi Hamza,  Welcome to Box Community and glad to help!  Could you take a screenshot of your error?  We'd love to further assist! 

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• Rona
• 7 juillet 2023 22:31
• 0 vote

1. Communauté
2. Support Forum
3. how do I get rid of the message showing up every time

Hi Hiroko,  Welcome to Box Community and glad to help!  Currently, Box for Slack is only available for Business and Enterprise account.  Sorry for the limitation.  Thanks for posting! 

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• Rona
• 7 juillet 2023 22:16
• 0 vote

1. Communauté
2. Support Forum
3. Missing folders

Hi Sulaiman,  Welcome to Box Community and glad to help!  I opened a new ticket and a member of our team will keep in touch via email. Please keep an eye out.   Thanks for posting! 

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• Rona
• 7 juillet 2023 20:44
• 0 vote

1. Communauté
2. Support Forum
3. BoxSign Error

Hi there,  Welcome to Box Community and glad to help!  I opened a new ticket and a member of our team will keep in touch. Please keep an eye out.  Thanks for posting! 

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• Rona
• 6 juillet 2023 22:45
• 0 vote

1. Communauté
2. Support Forum
3. Lost Files

Hi Bree,  Welcome to Box Community and glad to help!  About your missing contents, you must check first who owns this folder. Is this your owned or collaborated folder? If it's the latter, when ite...

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• Rona
• 6 juillet 2023 22:43
• Modifié
• 0 vote

1. Communauté
2. Support Forum
3. Functions

Hi Philippa,  Welcome to Box Community and glad to help!  I  opened a new ticket and a member of our team will be in touch.  Please keep an eye out.  Thanks for posting! 

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• Rona
• 6 juillet 2023 22:38
• 0 vote

1. Communauté
2. Support Forum
3. Change Admin

Hi Bruce,  Welcome to Box Community and glad to help!  To change your current main Admin, make sure you have access to your current main Admin's login credentials. If so, please follow these instru...

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• Rona
• 6 juillet 2023 22:33
• 0 vote

1. Communauté
2. Support Forum
3. Empty account has non zero Storage Used

Hi there,  Welcome to Box Community and glad that you've joined this forum.  Great news! We've ran the script to correct your file and folder counts. To verify this, log in to box.com> Account Sett...

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• Rona
• 6 juillet 2023 22:29
• 0 vote