Rona

1. Communauté
2. Support Forum
3. Confirmation mail fails to send

Hi Bouchiba,  Welcome to Box Community and glad to help!  I opened a new ticket and a member of our team will be emailing you instead. We'll keep in touch and please keep an eye out.  Thanks for po...

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• Rona
• 4 juillet 2023 15:56
• 0 vote

1. Communauté
2. Support Forum
3. Cancel subscription

Hi Clare,  Welcome to Box Community and I’m here to help! To cancel, we have a self-serve option where you can end your Box subscription yourself and please follow the instructions here according t...

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• Rona
• 4 juillet 2023 15:54
• 0 vote

1. Communauté
2. Support Forum
3. Unable to upload new files as quota is incorrectly saying I have exceeded limits.

Hi Matthew,  Welcome to Box Community and glad that you've joined this forum.  Great news! We've ran the script to correct your file and folder counts. To verify this, log in to box.com> Account Se...

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• Rona
• 4 juillet 2023 14:25
• 0 vote

1. Communauté
2. Support Forum
3. Not able to receive otp change mobile number

Hi Ravi,  Welcome to Box Community and glad to help!  I opened a new ticket and a member of our team will be emailing you instead. We'll keep in touch and please keep an eye out.  Thanks for posting!

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• Rona
• 4 juillet 2023 14:23
• 0 vote

1. Communauté
2. Support Forum
3. Storage space in not reclaimed

Hi Leela,  Welcome to Box Community and glad that you've joined this forum.  Great news! We've ran the script to correct your file and folder counts. To verify this, log in to box.com> Account Sett...

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• Rona
• 4 juillet 2023 14:22
• 0 vote

1. Communauté
2. Support Forum
3. box update failed.

Hi Patrick,  Welcome to Box Community and glad to help!  I opened a new ticket and a member of our team will be emailing you instead. We'll keep in touch and please keep an eye out.  Thanks for pos...

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• Rona
• 4 juillet 2023 14:19
• 0 vote

1. Communauté
2. Support Forum
3. Need help getting paid account lol

Hi Tyler,  Welcome to Box Community and glad to help!  For assistance, you may reach out to our Sales team through box.com/pricing.  Thanks for posting! 

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• Rona
• 4 juillet 2023 14:17
• Modifié
• 0 vote

1. Communauté
2. Support Forum
3. In BOX folder following link for OKPAI project not working

Hi Priyanka,  Welcome to Box Community and glad to help!  Thanks for taking your time to post in our public forum, however if you need any assistance kindly reach out internally.  Stay well! 

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• Rona
• 4 juillet 2023 14:15
• 0 vote

1. Communauté
2. Support Forum
3. Box Account Ran Out of Space

Hi there,  Welcome to Box Community and glad that you've joined this forum.  Great news! We've ran the script to correct your file and folder counts. To verify this, log in to box.com> Account Sett...

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• Rona
• 4 juillet 2023 14:11
• 0 vote

1. Communauté
2. Support Forum
3. Inaccurate storage information

Hi Howard,  Welcome to Box Community and glad that you've joined this forum.  Great news! We've ran the script to correct your file and folder counts. To verify this, log in to box.com> Account Set...

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• Rona
• 4 juillet 2023 14:10
• 0 vote