Rona
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Hi Kenneth, Welcome to Box Community and glad to assist! To help you isolate the issue: Are these folders showing inside your local Box folder? Are these folders in the Box website as well? C...
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Hi Betsy, Welcome to Box Community and I’m here to help! To cancel, we have a self-serve option where you can end your Box subscription yourself and please follow the instructions here according t...
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Hi Brian, Welcome to Box Community and glad to help! I opened a new ticket and our Support team will be in touch through email. Please keep an eye out. Thanks for posting!
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Hi Daniela, Welcome to Box Community and glad to help! Upon checking you're now working with our Support team and please keep an eye to your email. Rest assured that our team will keep in touch. ...
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Hi Patricia, Welcome to Box Community and glad to assist! You could grant users permission to your folder(s) by sending them a collaboration invite. Hope it works!
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Hi Sara, Welcome to Box Community and glad to assist! Could you download the file locally and see if you'll get the same error? Also, are you accessing this file in your local Box folder or in th...
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Hi there, Welcome to Box Community and glad to help! You may reach out to our Sales team for better assistance. Thanks for posting!
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Hi Helge, Welcome to Box Community and glad to assist with your storage issue. Glad that you've joined this forum. Great news! We've ran the script to correct your file and folder counts. To veri...
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Hi Evangelos, Welcome to Box Community and glad to help! We recommend reaching out to your main Admin as this is a global restriction set to your Box instance. Thanks for posting!
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Hi Thomas, Welcome to Box Community and glad to help! Yes. Your business's Box account defines the size limits for your company. https://support.box.com/hc/en-us/articles/4404077080595-Box-Sign-F...