Rona

1. Communauté
2. Support Forum
3. Storage Problem my Storage 10 gb but showing 18.3 GB Used but i cannot use this box drive.

Hi Muneeb, Welcome to Box Community and glad to help!  It appears that you've since deleted your Box account. Do you need further assistance in regards to your Box storage?  We'd love to hear back ...

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• Rona
• 26 juin 2023 23:52
• 0 vote

1. Communauté
2. Support Forum
3. Company has unlimited storage, but I am getting storage limit messages

Hi Gregory,  Welcome to Box Community and glad to assist!  Could you attach a screenshot of your upload error to get a closer look?  We'd love to further assist!   

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• Rona
• 26 juin 2023 23:49
• 0 vote

1. Communauté
2. Support Forum
3. Cannot reactivate my deleted account

Hi Gregory, Welcome to Box Community and glad to help!  Upon checking it appears that you've managed address your concern with a member of our team through email.  Thanks for posting! 

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• Rona
• 26 juin 2023 23:43
• 0 vote

1. Communauté
2. Support Forum
3. how to contact customer support?

Hi there,  Welcome to Box Community and glad to help!  You may reach out to our Support team using this link https://support.box.com/hc/en-us/articles/360043693474-Box-Product-Support Hope it helps...

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• Rona
• 26 juin 2023 23:29
• 0 vote

1. Communauté
2. Support Forum
3. Oops! We can't seem to find the page you're looking for.

Hi Elizabeth,  Welcome to Box Community and glad to help!  If you experience this error, chances are you were invited in the wrong account.  To rectify this, please follow the steps below: Confir...

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• Rona
• 26 juin 2023 21:36
• 0 vote

1. Communauté
2. Support Forum
3. expired link to folder with document sent to me

Hi Pam,  Welcome to Box Community and glad to help!  To help you generate a new link, please head over to this page.  Hope it works! 

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• Rona
• 26 juin 2023 21:19
• 0 vote

1. Communauté
2. Support Forum
3. Fix Free Storage Capacity Inaccuracy

Hi Hiram,  Welcome to Box Community and glad to assist!   Glad that you've joined this forum. Great news! We've ran the script to correct your file and folder counts. To verify this, log in to box....

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• Rona
• 26 juin 2023 20:58
• 0 vote

1. Communauté
2. Support Forum
3. Incorrect display of storage used

Hi there,  Welcome to Box Community and glad to assist!   Glad that you've joined this forum. Great news! We've ran the script to correct your file and folder counts. To verify this, log in to box....

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• Rona
• 26 juin 2023 20:56
• 0 vote

1. Communauté
2. Support Forum
3. App still not get review for a week

Hi Diego,  Welcome to Box Community and glad to help!  Great news! We've opened a new community where you could post all your app client inquiries or issues to receive absolute seamless support fro...

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• Rona
• 23 juin 2023 22:55
• 0 vote

1. Communauté
2. Support Forum
3. Box Slow, Hanging Up

Hi Jacqueline,  Welcome to Box Community and glad to help!  We're set to ask more information regarding your Box issue. With that let me create a new ticket and a member of our team will be in touc...

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• Rona
• 23 juin 2023 22:51
• 0 vote