Rona

1. Communauté
2. Support Forum
3. Trouble renaming, deleting, tagging files

Hi Eleanor,  Welcome to Box Community and glad to help!  It appears that your folders are all collaborated folders. Could you check if you have permission to delete, rename, and or tag the Box cont...

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• Rona
• 19 juin 2023 19:10
• 0 vote

1. Communauté
2. Support Forum
3. I Keep receiving this Message: Oops! Something went wrong. Please contact your IT administrator if you continue to run into this issue.

Hi Mezziah,  Welcome to Box Community and glad to assist!  To help you fix this error, did you already tried the following?  Log out and log in to the Box website?  Please try your alternate brows...

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• Rona
• 19 juin 2023 18:49
• 0 vote

1. Communauté
2. Support Forum
3. I have a link that i have been using for years but recently when i click to open it it either gives me a blank page or it says website cannot be found

Hi Destinee,  Welcome to Box Community and glad to help!  Kindly contact the sender/owner of this shared link to re-share the correct URL link for you to access the Box content.  As for the sender/...

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• Rona
• 19 juin 2023 18:06
• Modifié
• 0 vote

1. Communauté
2. Support Forum
3. Relocating Reports, Signing and Canvas Folders?

Hi Michael,  Welcome to Box Community and I'm here to help!  I went ahead and opened a new ticket. A member of our team will get in touch shortly and please keep an eye to your email.  Thanks for p...

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• Rona
• 19 juin 2023 17:43
• 0 vote

1. Communauté
2. Support Forum
3. Updating Account

Hi there,  Welcome to Box Community and glad to assist!  Are you trying to change you primary email address from this account? If yes, what is the error message you're receiving? Please feel free t...

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• Rona
• 19 juin 2023 17:41
• 0 vote

1. Communauté
2. Support Forum
3. Storage Space Inaccuracy.... Once Again

Hi there,  Welcome to Box Community and glad to assist with your storage issue.  Glad that you've joined this forum. Great news! We've ran the script to correct your file and folder counts. To veri...

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• Rona
• 19 juin 2023 17:36
• 0 vote

1. Communauté
2. Support Forum
3. Free space does not increase

Hi there,  Welcome to Box Community and glad to assist with your storage issue.  Glad that you've joined this forum. Great news! We've ran the script to correct your file and folder counts. To veri...

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• Rona
• 19 juin 2023 17:34
• 0 vote

1. Communauté
2. Support Forum
3. Run Script for Wrong Storage Display

Hi there,  Welcome to Box Community and glad to assist with your storage issue.  Glad that you've joined this forum. Great news! We've ran the script to correct your file and folder counts. To veri...

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• Rona
• 19 juin 2023 17:33
• 0 vote

1. Communauté
2. Support Forum
3. Storage Script

Hi Manuel,  Welcome to Box Community and glad to assist with your storage issue.  Glad that you've joined this forum. Great news! We've ran the script to correct your file and folder counts. To ver...

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• Rona
• 19 juin 2023 17:31
• 0 vote

1. Communauté
2. Support Forum
3. Change to new email address

Hi Lucy,  Welcome to Box Community and glad to assist!  In order to change your primary email address, please start by adding your new email as your secondary email address:  To add an email addres...

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• Rona
• 19 juin 2023 17:30
• 0 vote