Rona

1. Communauté
2. Support Forum
3. Re: Open two box accounts on 1 computer

Hi Fiona, Welcome to Box Community!  To help address your issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out. Thanks for posting!

• Afficher le commentaire
• Rona
• 5 février 2025 18:59
• 0 vote

1. Communauté
2. Support Forum
3. Change admin primary email address

Hi Steve, Welcome to Box Community!  To help address your issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out. Thanks for posting!

• Afficher le commentaire
• Rona
• 5 février 2025 18:58
• 0 vote

1. Communauté
2. Support Forum
3. Python error and cannot install box app

Hi Jill,  Welcome to Box Community and glad to assist!  Please uninstall Box Drive for Windows:  IMPORTANTAny content in your Box Drive desktop location that has not yet successfully been uploaded...

• Afficher le commentaire
• Rona
• 5 février 2025 18:55
• 0 vote

1. Communauté
2. Support Forum
3. Email already in use / disconnect from old address

Hi Sherry, Welcome to Box Community!  To help address your issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out. Thanks for posting!

• Afficher le commentaire
• Rona
• 5 février 2025 18:52
• 0 vote

1. Communauté
2. Support Forum
3. Can't find billing details and past invoices -- individual user

Hi Betsy,  Welcome to Box Community and glad to assist!  Box free personal users doesn't have billing profile.  Thanks for posting! 

• Afficher le commentaire
• Rona
• 5 février 2025 00:11
• Modifié
• 0 vote

1. Communauté
2. Support Forum
3. Changing email

Hi Hugh,  Welcome to Box Community and glad to assist!  To add an email address: Log in to box.com and navigate to your Account Settings> Add a Collaborator or Link Personal Email.   Click Link Pe...

• Afficher le commentaire
• Rona
• 4 février 2025 23:49
• 0 vote

1. Communauté
2. Support Forum
3. Unsubscribe

Hi there, Welcome to Box Community!  It indicates that you have already collaborated with one of our team members. Please let us know if you need further assistance.  We'd love to further assis...

• Afficher le commentaire
• Rona
• 4 février 2025 23:47
• 0 vote

1. Communauté
2. Support Forum
3. Please help us download the latest invoice.

Hi there,  Welcome to Box Community and glad to assist!  Please reach out to our Billing team through billing@box.com or open a new ticket.  Thanks for posting! 

• Afficher le commentaire
• Rona
• 4 février 2025 23:44
• 0 vote

1. Communauté
2. Support Forum
3. Change e-mail

Hi Caroline,  Welcome to Box Community and glad to assist!  To add an email address: Log in to box.com and navigate to your Account Settings> Add a Collaborator or Link Personal Email.   Click Lin...

• Afficher le commentaire
• Rona
• 4 février 2025 23:40
• 0 vote

1. Communauté
2. Support Forum
3. Unable to Log In To Box.com

Hi Aaron, Welcome to Box Community!  It indicates that you have already collaborated with one of our team members. Please keep an eye out on your existing ticket and we'll stay in touch.  Thank...

• Afficher le commentaire
• Rona
• 4 février 2025 23:29
• 0 vote