Rona

1. Communauté
2. Support Forum
3. Lost applications

Hi Marie,  Welcome to Box Community and glad to assist!  Are you referring to a Box application that was lost? If so, please specify which application is missing.  We'd love to hear back from you! 

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• Rona
• 6 juin 2023 21:40
• Modifié
• 0 vote

1. Communauté
2. Support Forum
3. Cannot open Files on my Box

Hi Jeanine,  Welcome to Box Community and glad to assist!  Looking at your profile, looks like you've already addressed this issue through email. If you need further assistance, please use your exi...

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• Rona
• 6 juin 2023 21:21
• 0 vote

1. Communauté
2. Support Forum
3. Unable to verify email address

Hi Nigel,  Welcome to Box Community and glad to assist!  Please try a new verification email and you can generate a new one here.  Hope it helps! 

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• Rona
• 6 juin 2023 21:17
• 0 vote

1. Communauté
2. Support Forum
3. Folder deleted by mistake

Hi there,  Welcome to Box Community and glad to help recover your deleted files.  Note: When items are deleted from a collaboration folder, both the owner and the person who deleted the item can re...

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• Rona
• 6 juin 2023 21:13
• Modifié
• 0 vote

1. Communauté
2. Support Forum
3. Repeat Option

Hi there,  Welcome to Box Community and glad to help!  As of this writing, as the repeat function for audio files remains to be a limitation on our end.  We'd appreciate if you could submit your fe...

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• Rona
• 6 juin 2023 21:01
• Modifié
• 0 vote

1. Communauté
2. Support Forum
3. Out of space after renaming folders

Hi AJ,  Welcome to Box Community and glad to help!  Glad that you've joined this forum. Great news! We've ran the script to correct your file and folder counts. To verify this, log in to box.com> A...

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• Rona
• 6 juin 2023 20:56
• 0 vote

1. Communauté
2. Support Forum
3. CONTINUING TO BE CHARGES FOR AN ACCOUNT I CANCELLED

Hi Christine,  Welcome to Box Community and glad to assist!  Looking at your profile, it appears you're already working with our Support team through email. Please keep an eye to your email and our...

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• Rona
• 6 juin 2023 19:03
• 0 vote

1. Communauté
2. Support Forum
3. My Box account did not update

Hi Sarah,  Welcome to Box Community and I'm here to assist!  Looking at your profile, you're already working with our Support team regarding this issue. Please keep an eye to your email and we'll k...

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• Rona
• 6 juin 2023 17:42
• 0 vote

1. Communauté
2. Support Forum
3. Cancel subscription

Hi Mar,  Welcome to Box Community and I’m here to help! To cancel, you can use our the self-serve option to end your Box subscription and follow the instructions here according to your account type...

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• Rona
• 6 juin 2023 14:12
• 0 vote

1. Communauté
2. Support Forum
3. cancel trail

Hi Rheanna,  Welcome to Box Community and I’m here to help! To cancel, you can use our the self-serve option to end your Box subscription and follow the instructions here according to your account ...

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• Rona
• 6 juin 2023 14:11
• 0 vote