Rona

1. Communauté
2. Support Forum
3. How to ignore and don't sync folders with specific name

Hi Martin,  Welcome to Box Community and I'm here to help!  I went ahead and opened a new ticket. A member of our team will get in touch shortly and please keep an eye to your email.  Thanks for po...

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• Rona
• 17 mai 2023 22:23
• 0 vote

1. Communauté
2. Support Forum
3. box .pdf open issue when offline on windows

Hi there,  Welcome to Box Community and I’m here to help! Can you download this file locally and preview the file without any of this error?  We'd love to hear back from you, 

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• Rona
• 17 mai 2023 22:09
• 0 vote

1. Communauté
2. Support Forum
3. ec2euc1.boxcloud.com is currently being marked by cloudflare DNS as a source of Malware

Hi David,  Welcome to Box Community and I’m here to help! At the moment, can you preview and download your Box files through the Box website? We'd love to hear back from you,

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• Rona
• 17 mai 2023 21:59
• 0 vote

1. Communauté
2. Support Forum
3. Unwanted download permission notifications

Hi Henry,  Welcome to Box Community and I’m here to help! Please reach out to your University helpdesk to help you address your Box query.  Thanks for posting! 

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• Rona
• 17 mai 2023 21:49
• 0 vote

1. Communauté
2. Support Forum
3. Box Collaborator not receiving invitation email or box sync email verification

Hi Lauren,  Welcome to Box Community and I’m here to help! If your team are currently having issues receiving email notifications from Box. Please follow these troubleshooting steps.  Hope it helps! 

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• Rona
• 17 mai 2023 21:29
• Modifié
• 0 vote

1. Communauté
2. Support Forum
3. Trouble adding a co-admin

Hi Lannie,  Welcome to Box Community and I’m here to help! Glad that hear that it worked out! Let us know if you need assistance and feel free to join back here.  Thanks for posting! 

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• Rona
• 17 mai 2023 21:19
• 0 vote

1. Communauté
2. Support Forum
3. Box full?

Hi Michael,  Welcome to Box Community and glad to help!  Glad that you've joined this forum. Great news! We've ran the script to correct your file and folder counts. To verify this, log in to box.c...

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• Rona
• 17 mai 2023 21:17
• 0 vote

1. Communauté
2. Support Forum
3. Cancel Subscription

Hi Juan,  Welcome to Box Community and I’m here to help! You can use the self-serve option to end your Box subscription, you may follow the instructions here according to your account type. Meanwhi...

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• Rona
• 17 mai 2023 21:15
• 0 vote

1. Communauté
2. Support Forum
3. Admin Console has disappeared

Hi Matthew,  Welcome to Box Community and I’m here to help! Upon checking your Co-Admin privileges was modified. Kindly reach out to your main Admin if you need to restore it.  Thanks for posting!

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• Rona
• 17 mai 2023 21:14
• 0 vote

1. Communauté
2. Support Forum
3. Box notes contact box dissapeared

Hi Steve,  Welcome to Box Community and I’m here to help! To help you address this issue, please try the following troubleshooting steps:  Use your alternate browser and try again.  Clear your bro...

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• Rona
• 17 mai 2023 19:06
• 0 vote