Rona

1. Communauté
2. Support Forum
3. Wrong usage space

Hi Damien, Welcome to Box Community and glad to help!  Glad that you've joined this forum. Great news! We've ran the script to correct your file and folder counts. To verify this, log in to box.com...

• Afficher le commentaire
• Rona
• 5 mai 2023 23:28
• 0 vote

1. Communauté
2. Support Forum
3. Upload Fail

Hi Lloyd,  Welcome to Box Community and glad to help!  Kindly follow the troubleshooting steps in this article as instructed to resolve your upload error.  Hope it works!

• Afficher le commentaire
• Rona
• 5 mai 2023 23:24
• 0 vote

1. Communauté
2. Support Forum
3. Need to CANCEL IMMEDIATELY. Got this account by mistake.

Hi Winnie,  Welcome to Box Community and glad to help!  Looks like you're now working with our Cancellation team to accomplish your request to terminate your Box subscription. Please keep an eye to...

• Afficher le commentaire
• Rona
• 5 mai 2023 23:20
• 0 vote

1. Communauté
2. Support Forum
3. Cancel my trial account?

Hi Chris,  Welcome to Box Community and I’m here to help! Regarding your request to cancel your Box account, please feel free to follow the instructions here according to your Box subscription. Mea...

• Afficher le commentaire
• Rona
• 5 mai 2023 23:17
• Modifié
• 0 vote

1. Communauté
2. Support Forum
3. "Storage Used" figure incorrect again

Hi Graeme,  Welcome to Box Community and glad to help!  Glad that you've joined this forum. Great news! We've ran the script to correct your file and folder counts. To verify this, log in to box.co...

• Afficher le commentaire
• Rona
• 5 mai 2023 23:16
• 0 vote

1. Communauté
2. Support Forum
3. Account cancellation

Hi Gabriel,  Welcome to Box Community and I’m here to help! Note: We've removed your email in this post to keep your data private and secured.  Regarding your request to cancel your Box account, pl...

• Afficher le commentaire
• Rona
• 5 mai 2023 23:13
• 0 vote

1. Communauté
2. Support Forum
3. Please cancel my subscription

Hi Kevin,  Welcome to Box Community and I’m here to help! Note: We've removed your email in this post to keep your data private and secured.  Regarding your request to cancel your Box account, plea...

• Afficher le commentaire
• Rona
• 5 mai 2023 23:10
• 0 vote

1. Communauté
2. Support Forum
3. Subscription Cancelation

Hi Melissa,  Welcome to Box Community and glad to help!  Regarding your request to cancel your Box account, please feel free to follow the instructions here according to your Box subscription. Mean...

• Afficher le commentaire
• Rona
• 5 mai 2023 23:07
• 0 vote

1. Communauté
2. Support Forum
3. Email Change

Hi Marisa,  Welcome to Box Community and I’m here to help!  I opened a new ticket and our Product Support team will get in touch to help address your concern. Please keep an eye to your email.  Tha...

• Afficher le commentaire
• Rona
• 5 mai 2023 23:03
• Modifié
• 0 vote

1. Communauté
2. Support Forum
3. Wrong article

Hi there,  Welcome to Box Community and glad to help!  Looks like it's not a Box link you're accessing, kindly reach out the sender/owner of this link.  Thanks for posting! 

• Afficher le commentaire
• Rona
• 5 mai 2023 22:58
• 0 vote