Rona

1. Communauté
2. Support Forum
3. User Folder Permissions Report

Hi Jill,  Welcome to Box Community and I'm here to help!  You may reach out to your main Admin and request for a collaborations report, as this type of report lists down your Enterprise's collabora...

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• Rona
• 20 avril 2023 03:18
• 0 vote

1. Communauté
2. Support Forum
3. Inaccuracies in Box File Size

Hi Bennett,  Welcome to Box Community and I'm here to assist!  We're glad you've joined this forum. Great news! We've ran the script to correct your file and folder counts. You may check it by log...

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• Rona
• 20 avril 2023 03:10
• Modifié
• 0 vote

1. Communauté
2. Support Forum
3. 2FA failure on mobile and unable to login on desktop

Hi Ameer,  Welcome to Box Community and glad to assist!  I opened a new ticket for our Product Support team regarding your login error. Someone from our team will get in touch via email and please ...

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• Rona
• 19 avril 2023 21:59
• 0 vote

1. Communauté
2. Support Forum
3. Company Name change and Billing

Hi David,  Welcome to Box Community and glad to assist!  You may contact our Billing team via billing@box.com or you can create a new ticket here.  Thanks for posting! 

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• Rona
• 19 avril 2023 21:58
• 0 vote

1. Communauté
2. Support Forum
3. My account has been reduced to 15 GB from 20 GB

Hi Ivan,  Welcome to Box Community and glad to help!   You may reach out to our Billing team for further assistance, please open your ticket here or you may email them in billing@box.com. Thanks fo...

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• Rona
• 19 avril 2023 21:35
• Modifié
• 0 vote

1. Communauté
2. Support Forum
3. Unable to connect excel files to power query

Hi Megha,  Welcome to Box Community and glad to assist! To gather more details regarding this issue, I've opened a ticket for our Product Support team. Rest assured that our team will get in touch ...

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• Rona
• 19 avril 2023 21:25
• 0 vote

1. Communauté
2. Support Forum
3. Account was accidentally deleted and all files notes

Hi Dmitry,  Welcome to Box Community!  We're happy to hear you're up and running.  Thanks for posting! 

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• Rona
• 19 avril 2023 21:20
• Modifié
• 0 vote

1. Communauté
2. Support Forum
3. BOX cannot be installed.

Hi there,  Welcome to Box Community and glad to help!  Can you please take a screenshot of this error and attach it here?  We'll await for your reply! 

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• Rona
• 19 avril 2023 21:18
• 0 vote

1. Communauté
2. Support Forum
3. 従来通り　サクサクと動かしたい　

Hi there,  Welcome to Box Communtiy and glad to assist!  We'd like to let you know that this community is primarily intended for English language speakers. If you are able to post your question in ...

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• Rona
• 19 avril 2023 21:16
• 0 vote

1. Communauté
2. Support Forum
3. No notifications

Hi Georg,  Welcome to Box Community and glad to help!  Your email is not in our suppression list, and you  may want to identify the type of notification(s) you're unable to receive.  Let us know ho...

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• Rona
• 19 avril 2023 19:17
• Modifié
• 0 vote