Rona

1. Communauté
2. Support Forum
3. How do you disable strikethrough when using a checklist?

Hi Shelly,  Welcome to Box Community and glad to help!  Do you use any particular feature on Box to do that, can you tell us more? We'd love to further assist, 

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• Rona
• 27 mars 2023 21:08
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• 0 vote

1. Communauté
2. Support Forum
3. error in version number

Hi there,  Welcome to Box Community and glad to help!  If you're referring to your owned file, please check your Account Type to ensure that version history is available for your files.  Note With ...

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• Rona
• 27 mars 2023 16:36
• 0 vote

1. Communauté
2. Support Forum
3. Files in Menu but folder empty

Hi there,  Welcome to Box Community and glad to help! I've ran the script to correct your file and folder counts. To check, please hover over to box.com> Account Settings> Storage Used.  Hope it he...

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• Rona
• 27 mars 2023 16:27
• 0 vote

1. Communauté
2. Support Forum
3. Not able to pay via CC, though all details are correct

Hi Ashish, Welcome to Box Community and glad to help! Looks like you've managed to work with our Billing folks through email. Please make sure to keep in contact through your existing ticket to ...

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• Rona
• 27 mars 2023 16:20
• 0 vote

1. Communauté
2. Support Forum
3. How to actually contact Support

Hi there,  Welcome to Box Community and glad to help!  I opened a new ticket so we can assist with your issues adding/changing your email address. Someone from Product Support team will get in touc...

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• Rona
• 27 mars 2023 16:14
• 0 vote

1. Communauté
2. Support Forum
3. Wrong space size being shown

Hi Ben,  Welcome to Box Community and I'm here to help!  We've ran the script to correct your account storage. Doing so helps correct the file or folder count is reflected in your Box account. To c...

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• Rona
• 27 mars 2023 16:08
• Modifié
• 0 vote

1. Communauté
2. Support Forum
3. GlobalFlag Key Error when installing Box Drive

Hi there,  Welcome to Box Community and glad to help!  Did you use this link to install Box Drive? If yes, can you attach a screenshot of your error for a closer look?  We'll lookout for your reply! 

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• Rona
• 27 mars 2023 16:03
• Modifié
• 0 vote

1. Communauté
2. Support Forum
3. Downloading multiple files

Hi Sandy,  Welcome to Box Community and glad to help!  I would like to confirm a couple of things as we work in your download issue. Are you accessing these files through the Box website?  How did...

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• Rona
• 27 mars 2023 15:46
• 0 vote

1. Communauté
2. Support Forum
3. empty folders showing many files

Hi Kevin,  Welcome to Box Community and glad to help!  We've successfully ran the script to correct your file counts and are you still expriencing the same issue?  Let us know in the Community how ...

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• Rona
• 27 mars 2023 15:32
• 0 vote

1. Communauté
2. Support Forum
3. Box Sign will not load

Hi Rick,  Welcome to Box Community and I'm here to help!  You may have hit your limit for the total numbers of docs to be sent for e-sign. Please check your account type and find out if you've reac...

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• Rona
• 27 mars 2023 15:25
• 0 vote