Rona

1. Communauté
2. Support Forum
3. Adding a new user

Hi there,  Welcome to Box Community!  Looks like the same issue has been addressed through Live Chat a while ago. And if it's for another user please let us know and we'd love to further assist. Th...

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• Rona
• 15 septembre 2022 17:16
• 0 vote

1. Communauté
2. Support Forum
3. Incorrect storage in my Account

Hi Richard,  Welcome to Box Community!  We've ran a script to fix your storage issue and you may check it in your Account Settings>Storage used. Thanks for posting! 

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• Rona
• 10 août 2022 22:53
• Modifié
• 0 vote

1. Communauté
2. Support Forum
3. Error Message Box is Unavailable .....

Hi Lillian Welcome to Box Community!  If your Box Drive app is indeed installed in this machine, please try resetting it manually: Exit Box Drive (if it is running). If necessary, use Task Manager...

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• Rona
• 10 août 2022 22:47
• 0 vote

1. Communauté
2. Support Forum
3. switching from FPE to kernal on the mac

Hi there,  Welcome to Box Community!  We've streamlined Box Drive in the new standard filesystem Apple will be utilizing moving forward. And switching to kernel-version is no longer an option espec...

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• Rona
• 15 juillet 2022 22:02
• 0 vote

1. Communauté
2. Support Forum
3. Cancelling Account

Hi Larry,  Welcome to Box Community! We regret hear that you're terminating your Box subscription and looks like you're already in touch with our dedicated team to accomplish this. Let us know if y...

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• Rona
• 15 juillet 2022 21:30
• 0 vote

1. Communauté
2. Support Forum
3. STORAGE !?!?

Hi there,  Welcome to Box Community!  Thanks for raising your storage concern in this forum and we've opened a new case to help you address this issue. Please lookout for our email for further comm...

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• Rona
• 15 juillet 2022 21:17
• 0 vote

1. Communauté
2. Support Forum
3. Storage reset

Hi there,  Welcome to Box Community!  Thanks for raising your storage concern in this forum and we've opened a new case to help you address this issue. Please lookout for our email for further comm...

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• Rona
• 15 juillet 2022 21:14
• 0 vote

1. Communauté
2. Support Forum
3. storage reset

Hi there,  Welcome to Box Community!  Thanks for raising your storage concern in this forum and we've opened a new case to help you address this issue. Please lookout for our email for further comm...

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• Rona
• 15 juillet 2022 21:12
• 0 vote

1. Communauté
2. Support Forum
3. Box is saying I have used 3.6GB of the storage

Hi Allen,  Welcome to Box Community!  Thanks for raising your storage concern in this forum and we've opened a new case to help you address this issue. Please lookout for our email for further comm...

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• Rona
• 15 juillet 2022 21:08
• 0 vote

1. Communauté
2. Support Forum
3. Missing documents

Hi Michelle,  Welcome to Box Community! Things you should check first in locating your missing file:  Please identify the missing file and its file path. Follow the file path and see if you can fi...

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• Rona
• 21 juin 2022 05:43
• 0 vote