Ann

1. Communauté
2. Support Forum
3. Delete my ac

Hi there, Welcome to Box Community! Below are the steps on how to delete your account: Click your account avatar in the upper right, and then select Account Settings. In the Account Details sectio...

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• Ann
• 30 décembre 2024 20:56
• 0 vote

1. Communauté
2. Support Forum
3. Please help me get a refund

Hi Kwon, Welcome to Box community! To assist you with your billing issue, please contact our billing team directly at billing@box.com. Thanks for posting!  Best,Ann

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• Ann
• 30 décembre 2024 20:52
• 0 vote

1. Communauté
2. Support Forum
3. Transfering Admin Privileges

Hi Case, Welcome to Box Community! I went ahead and opened a new ticket. A member of our team will get in touch shortly and please keep an eye on your email. Thanks for posting!  Best,Ann

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• Ann
• 8 novembre 2024 21:18
• 0 vote

1. Communauté
2. Support Forum
3. Storage over full, but it is not. How to reset or fix storage figure?

Hi,  Welcome to Box Community! Please note that the accumulated storage and/or number of files will be updated and may take up to 24 hours to be correct. If the issue remains unresolved after 24 ho...

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• Ann
• 8 novembre 2024 21:15
• 0 vote

1. Communauté
2. Support Forum
3. Turn of UUID in Box Signature

Hi there,  Welcome to Box Community! Right now this isn’t possible but thank you for sharing that information. We will be delivering this feedback to our engineering team for future consideration. ...

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• Ann
• 8 novembre 2024 21:14
• 0 vote

1. Communauté
2. Support Forum
3. can't access shared files

Hi Mostafa,  Welcome to Box Community! Here are some troubleshooting steps to try: 1. Make sure that the browser is up to date2. Clear the browsing history or use a different browser3. Temporary di...

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• Ann
• 8 novembre 2024 21:03
• 0 vote

1. Communauté
2. Support Forum
3. PLEASE CONTACT

Hi Alana,  Welcome to Box Community! Kindly reach out to our Billing team via email at billing@box.com, and they will assist you with your billing issue.  Here are the steps on how to grant co-admi...

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• Ann
• 8 novembre 2024 21:00
• 0 vote

1. Communauté
2. Support Forum
3. Please Help!

Hi Tammy, Welcome to Box Community! I went ahead and opened a new ticket. A member of our team will get in touch shortly and please keep an eye on your email. Thanks for posting!  Best,Ann

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• Ann
• 8 novembre 2024 20:53
• 0 vote

1. Communauté
2. Support Forum
3. Zip Archive Download status returns 404 for past 2 days

Hi Srikanth, Welcome to Box Community! Can you try the workflow below and confirm if it works for you? In postman, create zip download https://developer.box.com/reference/post-zip-downloads/ For ...

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• Ann
• 8 novembre 2024 20:48
• 0 vote

1. Communauté
2. Support Forum
3. Retrieval of deleted file

Hi Tulsika, Welcome to Box Community! I went ahead and opened a new ticket. A member of our team will get in touch shortly and please keep an eye on your email. Thanks for posting!  Best,Ann

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• Ann
• 8 novembre 2024 19:47
• 0 vote