Ann

1. Communauté
2. Support Forum
3. I need a refund asap

Hi Khalid, Welcome to Box Community! To assist you with your payment issue, please contact our billing team directly at billing@box.com. Thanks for posting!  Best,Ann

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• Ann
• 19 août 2024 22:21
• 0 vote

1. Communauté
2. Support Forum
3. Prevent browser access to individual accounts via header injection

Hi there,  Welcome to Box community! You can achieve this through the combination of Box Verified Enterprise and setting up rules for your firewall.  Here are the articles for more information: Bo...

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• Ann
• 19 août 2024 22:19
• 0 vote

1. Communauté
2. Support Forum
3. All Files Tab Shows a Blank Screen

Hi Jonah, Welcome to Box community! Here are some troubleshooting steps to try: 1. Make sure that the browser is up to date2. Clear the browsing history or use a different browser3. Temporary disab...

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• Ann
• 19 août 2024 22:06
• 0 vote

1. Communauté
2. Support Forum
3. Can't install BoxDrive

Hi Cristian, Welcome to Box community! Third party security software can interfere with Box Drive's installation process. If you would, please add the following directories to your local security's...

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• Ann
• 19 août 2024 22:03
• 0 vote

1. Communauté
2. Support Forum
3. Unable to log in

Hi, Hi,  Welcome to Box Community! I went ahead and opened a new ticket. A member of our team will get in touch shortly and please keep an eye on your email. Thanks for posting!  Best,Ann

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• Ann
• 19 août 2024 21:56
• 0 vote

1. Communauté
2. Support Forum
3. Synchronization is incomplete and stops

Hi,  Welcome to Box community! Box Drive provides user notifications if there are any issues saving your changes to Box. The Box Drive application interface lists the file and provides a brief desc...

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• Ann
• 19 août 2024 21:54
• 0 vote

1. Communauté
2. Support Forum
3. What is your plan for using the API?

Hi there,  Welcome to the Box Community! A Box Software Developer may address your query most effectively. It would be preferable for you to post your question on our new community website: forum.b...

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• Ann
• 19 août 2024 21:50
• 0 vote

1. Communauté
2. Support Forum
3. Can't sign in or recover password due to loss of hotmail account

Hi Derik, Welcome to Box Community! I went ahead and opened a new ticket. A member of our team will get in touch shortly and please keep an eye on your email. Thanks for posting!  Best,Ann

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• Ann
• 19 août 2024 21:48
• 0 vote

1. Communauté
2. Support Forum
3. The invalid_digest error occur

Hi Chan, Welcome to Box Community! I went ahead and opened a new ticket. A member of our team will get in touch shortly and please keep an eye on your email. Thanks for posting!  Best,Ann

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• Ann
• 19 août 2024 21:37
• 0 vote

1. Communauté
2. Support Forum
3. Search Field for Anonymous Users

Hi Andrew,  Welcome to Box community! It varies. A user who accesses the "public shared link" without logging in or without a Box account will not be able to search for files or see the search opti...

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• Ann
• 19 août 2024 21:30
• 0 vote