Ann

1. Communauté
2. Support Forum
3. How do I find an authenticator app?

Hi Michael, Welcome to the Box Community! Here are some authenticator app that you can use: Google Authenticator, Microsoft Authenticator, Authy, Duo, and LastPass. Here's the article for more info...

• Afficher le commentaire
• Ann
• 4 avril 2024 21:30
• 0 vote

1. Communauté
2. Support Forum
3. Assistance Removing a Custom App

Hi VXIT Admin, Welcome to Box Community! I went ahead and opened a new ticket. A member of our team will get in touch shortly and please keep an eye on your email. Thanks for posting!  Best,Ann

• Afficher le commentaire
• Ann
• 4 avril 2024 20:53
• 0 vote

1. Communauté
2. Support Forum
3. Inviting an existing user requires leaving new design

Hi Colossus Admin, Welcome to the Box Community! Thank you for sharing your feedback which we deeply appreciate. We value you opinion and see it as an opportunity to learn and improve.  I highly re...

• Afficher le commentaire
• Ann
• 4 avril 2024 20:40
• 0 vote

1. Communauté
2. Support Forum
3. Individual upload file size limit

Hi there,  Welcome to the Box Community! It appears that you have a free personal account and this type of plan have a 10GB storage and the upload limit is only 250 MB. To confirm the file size lim...

• Afficher le commentaire
• Ann
• 4 avril 2024 20:02
• 0 vote

1. Communauté
2. Support Forum
3. Change account

Hi Takahashi, Welcome to the Box Community! This might require some account specific information, so I've submitted a case to Box Support on your behalf. You should be receiving an email confirmati...

• Afficher le commentaire
• Ann
• 4 avril 2024 19:08
• 0 vote

1. Communauté
2. Support Forum
3. how to change expiration link?

Hi Laura, Welcome to the Box Community! The folder settings page enables you to control the actions possible within a specific folder, and modify the default settings to better suit your needs. Sub...

• Afficher le commentaire
• Ann
• 4 avril 2024 19:01
• 0 vote

1. Communauté
2. Support Forum
3. Need script run to correct all the file counts in folders across entire account... how can this get taken care of?

Hi Stephanie, Welcome to the Box Community! I have run a script that will recount all of the files and how much storage is being used in your account. Sometimes Box caches previous file counts and ...

• Afficher le commentaire
• Ann
• 4 avril 2024 18:56
• 0 vote

1. Communauté
2. Support Forum
3. Cancel my free trial

Hi Laurie, Welcome to Box Community! To assist you with your request to cancel the trial account, please contact our billing team directly at billing@box.com. Thanks for posting!  Best,Ann

• Afficher le commentaire
• Ann
• 4 avril 2024 18:54
• 0 vote

1. Communauté
2. Support Forum
3. Cancellation of Trial Account

Hi Chidubem, Welcome to Box Community! To assist you with cancelling the trial account, please contact our billing team directly at billing@box.com. Thanks for posting!  Best,Ann

• Afficher le commentaire
• Ann
• 4 avril 2024 18:52
• -1 votes

1. Communauté
2. Support Forum
3. Authorization in Personal Account (free account)

Hi Sakthipriya, Welcome to the Box Community! As a developer, to request authorization for an application: Open your Developer Console. Go to My Apps and click the application you want to authoriz...

• Afficher le commentaire
• Ann
• 4 avril 2024 18:51
• -1 votes