Ann

1. Communauté
2. Support Forum
3. reclaim storage space

Hi Ara, Welcome to the Box Community, I'm happy to help! The issue you encounter seems related to what is described in this article: Storage Usage Or File Count In My Account Is Incorrect I've ran ...

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• Ann
• 7 août 2023 19:41
• 0 vote

1. Communauté
2. Support Forum
3. Multiple Signers same doc

Hi Heath,  Welcome to Box Community! Box enables you to define up to 35 recipients per signature request. Kindly check this article for reference: https://support.box.com/hc/en-us/articles/44040770...

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• Ann
• 20 juillet 2023 21:57
• 0 vote

1. Communauté
2. Support Forum
3. Subscription Upgrade Error

Hi Paul,  Welcome to Box Community! I recommend that you reach out to our Billing team for assistance, Kindly email them at billing@box.com Thank you for posting!                                   ...

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• Ann
• 20 juillet 2023 21:42
• 0 vote

1. Communauté
2. Support Forum
3. Files are showing as 'protected'

Hi  Aparna, Welcome to the Box Community, I'm happy to help! This would be something our Product Support team would like to investigate with you and may require specific account information.  I've ...

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• Ann
• 20 juillet 2023 21:35
• 0 vote

1. Communauté
2. Support Forum
3. Disk is full and cannot open files

Hi Jay, Welcome to the Box Community, I'm happy to help! This would be something Product Support team would like to investigate and may require specific account information. I see you already have ...

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• Ann
• 20 juillet 2023 21:27
• 0 vote

1. Communauté
2. Support Forum
3. How to rollover configuration/settings/folder taxonomy from non prod to prod environment?

Hello, Welcome to the Box Community! A Box Software Developer may address your query most effectively. It would be preferable for you to post your question on our new community website: forum.box.c...

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• Ann
• 20 juillet 2023 21:24
• 0 vote

1. Communauté
2. Support Forum
3. Blocked for No Reason - Fix needed ASAP

Hi there,  Welcome to the Box Community! We appreciate you raising this issue to us, and our engineering team is aware of this situation and they have resolved the issue. https://status.box.com/inc...

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• Ann
• 20 juillet 2023 20:56
• Modifié
• 0 vote

1. Communauté
2. Support Forum
3. Sorry - You Have Been Blocked

Hi Everyone,  Welcome to the Box Community! We appreciate you raising this issue to us, and our engineering team is aware of this situation and it looks like they have fixed the issue. https://stat...

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• Ann
• 20 juillet 2023 20:54
• 0 vote

1. Communauté
2. Support Forum
3. Remove Seats

Hi there,  Welcome to Box Community! If you have a Business or Enterprise account, the minimum number of users/seats required is 3. Please contact Billing at billing@box.com if you would like to re...

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• Ann
• 20 juillet 2023 20:42
• 0 vote

1. Communauté
2. Support Forum
3. Expired link to join

Hi DeAnna,  Welcome to Box Community, happy to help! It looks like your account has already been confirmed. Can you please clear your browsing history and then open a new window and check if you wi...

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• Ann
• 20 juillet 2023 20:37
• 0 vote